"Quick but not professional "

Only good thing was that they was quick apart from that dirty carpet, stone knocked over nearly breaking own van, back sofa cushions that still can’t get stain out and broken tv and basically I’m at fault cause I packed it.

"Professional and friendly service from…"

Professional and friendly service from start to finish staff were very friendly and offered a great service making sure our move went very smoothly from start to finish handling our belongings with care would definitely use again

"Great service "

Thanks to tigers removals for moving me from hull to Scotland great service Ian Luke and Jacko were professional start to finish 👍

"Thanks for a stress free removal"

Thanks for a stress free removal. Turned up on time and delivered a great service

"Great service!"

Tigers Removals were able to accommodate our last minute request for movers. Their communication was excellent and their staff on the day, Fred, Karl, and Luke were fab!

"Thank you! "

Jacko and Leon were so great, really nice lads, put in the graft and got the job done! They made our first time using removals straightforward and stress free. We will definitely contact again next time we need a hand!

"A little too unorganised."

A little too unorganised.

We were told the movers would arrive at 10am but they didn't arrive until near 11.30am and then went for a smoke break before starting anything. Apparently they'd done another job before reaching us that day and that's why they were late...

With the van filling up, they realised not everything was going to fit. It was late afternoon at this point and the solution offered was to go to the new property, empty it, and return. In the end, knowing this would be extremely late in the day and not wanting to keep the people waiting to enter their new home waiting (knowing it had taken over 4 hours to fill the van), we placed a lot of things in our old neighbours' garden. We also had to use our own cars to go back, as well as family members', to make sure everything was empty (the new owners didn't get in while 7pm in the end).

Some audible complaining at the new property about moving some of the boxes made us feel uncomfortable. It was around 6pm when everything was finished and you can tell they wanted to get done and go home (fair, we all feel like that at work), but if they had started when they were supposed to, they'd have been done before 5pm...

There were a few other niggles but overall, the size of the vehicle we needed was misquoted, and the lateness really had a knock on effect on the rest of the day and the general attitude. Maybe if more people were involved, it would have been quicker for them but, again, someone came out to assess everything in the house and quote for the size of the van and people needed. If this was quote was inadequate (and it seemingly was), it wasn't our fault.

It was also discussed upon the quote that a bed frame would be taken down by the firm, but they didn't bring a toolbox for this purpose, and even though they had been told a couple of times that this bed wasn't going upstairs at the new property (once at the old and just as they were taking it out of the van at the new), it still ended up upstairs (not a big issue but pretty irritating 2 seconds after having the discussion!)

I'm sure no moving firm or day is perfect but I wouldn't be looking to recommend this firm based on these issues, or look to use them again. It's a stressful thing as it is without wondering if the firm you've booked will actually turn up and not knowing what to do without enough room to move all of your things when you've paid for a service and expect everything to be in hand.

"Great service "

Used Tigers Removals for a house move out of town. They arrived when they said they would and got straight on with packing the van. Scott and Steve were fantastic, friendly and took great care of our belongings.
At the new house there was a delay but this was no problem and they reassured us not to worry.
Would definitely use again and recommend 😃

"Spot on service as always :) "

I’ve used tigers a fair few times now for my removals and they always deliver! I wouldn’t use anybody else… I had Scott and Ian come this morning and they was both absolutely spot on :) Quick and efficient, no messing about and just straight to it!! Thank you as always :)

"Do not recommend "

During our search for a removal company, we visited a comparison website. Tigers Removals noticed our search and contacted us. They initially quoted us £280, which we declined as we only required assistance with the furniture, not the entire move.

Chris then reached out to us, and we clarified our situation. He informed us that due to the limited amount of items we needed to move, they would offer us a reduced rate of £200. When we inquired about cash payment options, they provided a quote of £180.

We booked their services for the completion date of 12/12/24.

A few days prior to the completion date, I contacted them to inquire about the expected arrival time and the procedure. They informed us that they would be there at 11:00 AM.

On the day of completion, we heard nothing until 11:00 AM, when we reached out to them. They apologised for the delay and stated that they were running slightly behind schedule. However, they assured us that they would arrive at 11:30 AM. Unfortunately, they did not show up.

We repeated our call as the house had completed, and they informed us that they had been caught up on the previous job and would arrive at 1:30 PM. However, once again, they failed to show up.

Frustrated, we contacted James, the sales manager. He explained that due to our payment of the reduced rate, our service level had basically been downgraded, and that the full-paying customers were prioritised. We reminded him that they had initially offered the lower rate because of the limited amount of furniture we needed to move.

Finally, they provided us with a new time slot of 3:45 PM, during which they arrived. After holding the whole move up.

Prior to the move, I had secured two mattress bags to protect our new mattresses. However, the removal team removed the bags to handle the mattresses. Despite the wet and dirty weather conditions, they repeatedly placed the mattresses down now without protection on the wet and dirty tail lift and kicked them into position on the van.

We promptly contacted James to report this incident. He instructed us to take photographs and email them to the company, which would arrange a cleaning service. We complied with his request.

Upon arriving at the new property, the removal team refused to unload the furniture until we had paid the full upfront amount.


We emailed the photos of the damage across to the admin, and spoke to a lady on reception who was mortified and apologetic. Of course James took charge again and was EXTREMELY rude to us. Refusing to now get it cleaned. Asking us what we have been sleeping on etc. He then stopped responding to us, so again we chased up and received further rude emails.

Tiger Removals ruined our move. THEY offered us the lower price as they were desperate for the job. Yet made out we were the problem.

In summery
Lads had no training like website states, my partner had to help them carrying the mattress.
No specialist tools like website states.
Remove your own protection.
MOST IMPORTANTLY- No protective sheets/ gear like the website states, our mattress and furniture got ruined.