Oliver London

Retail Fashion and Lifestyle Goods
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109 reviews
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Customer Reviews about

Oliver London

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Dianne Wall

1.00/5.00

"Do not buy anything from this company"

Like so many others I wish I had read the reviews then I would not have ordered what was advertised as a woollen Christmas tree jumper. Perhaps the price should have made me think it was too good to be true. It is a chaps tacky nylon feeling top that is printed with Christmas trees. This company needs to avoided at all costs. When I opened the pack I immediately smelt a rat at there was no return label, I thought it was coming from the uk and not China. I thing the bag it has been packed in is worth more than the jumper!!

27/01/2024

lindsey richards

1.00/5.00

"No stars at all as items not as advertised!!!"

No stars at all. The item I bought was the Christmas tree “jumper”! As other review stated it was a nylon top with a printed Christmas tree jumper on it! £20 to return it so in the bin it goes! The post office staff said they see this all the time! I am annoyed as I did look at the Trust Pilot reviews on the Oliver London website, through Instagram, and they were really good?!! Complete con!

25/01/2024

Elizabeth

1.00/5.00

"Wish I’d read other reviews before…"

Wish I’d read other reviews before ordering. Thought I was ordering a Christmas Jumper but got an inferior tee shirt with a photograph of a knitted jumper on it! Tried to return and after pricing the cost of return (£16) to get £34.99 back decided like another customer to donate to charity so they might get a few pounds for it!
They are mis-selling and need to be stopped!

24/01/2024

Ilona Lewicka

1.00/5.00

"Avoid - big scam! "

If I could give a big fat ZERO, I would. It's a very well thought through scam. Operating from Hong Kong (which, tbh is stated on their website), the website is styled to fit the 'original' prices for items that make it all look premium, well made, and expensive, with a very high discount. Later, but too late, I also noticed that none of the items on the website had a detailed description of what they were made of. However, when I received my first items I discovered that they were cheap and extremely poor quality. None of the items had any labels attached! When I asked for a refund, similarly to other reviews here, I was asked to return to HK at my own cost, which would be circa £70 with no guarantee of a refund. I spent £230 already (I know, silly me!) and decided not to risk another £70. Gave the clothes to a charity. They are still operating though and it looks like they still scamming people. I wish I checked the reviews first!

24/01/2024

Stephanie Vernon

1.00/5.00

"Misleading Advertising - Poor Quality Item"

I ordered what I thought was a beautiful Christmas woollen jumper reduced from over £100 to £34.99. When it arrived it was basically a poor quality thin sweatshirt with printed photos of Christmas trees. Everyone I showed agreed that they also thought it was a woollen jumper. When I tried to return the item Oliver London said I have to pay the return fee which was nearly £30 and they refused to offer a refund. Do NOT buy from this Company - even if the offer looks amazing. I will be donating this rubbish garment to Charity in the hope they may get a few pounds for it so some good will come out of my order!

23/01/2024

Jennifer Irwin

1.00/5.00

"Cheats! Thieves! They will take your money and run… in JAPAN"

I’ve written several emails to them and have reported them to trading standards and counterpart in Japan. They send automated replies when I called them out of cheating me out of money - stating it was my fault - fuming. I WILL NOT be paying £30 more to return an item (and they didn’t include a return form!!) when I probably won’t get my money back. Avoid at all costs, I tried reporting to Instagram as it was an advert on their but I hope this helps other people get cheated out of money. I also hope they get shut down soon. Despicable a company can sell clothes by describing completely incorrectly / using fake photos. Urgh.

22/01/2024

Janet Jessop

1.00/5.00

"Absolute Scam "

Absolute Scam . Avoid !!

21/01/2024

Giles Newton

5.00/5.00

"Perfect quality and finish of the sweater"

The quality is perfect as well as the finish of my sweater.

21/01/2024

Mike

1.00/5.00

"Total scam"

Total scam. They stated their parents were having to close the business. They imply they are a London company and talk about British fashion. They are actually a Chinese company with a distribution centre in Feltham Middlesex. If you wish to return an item, it has to be sent back to China at an unbelievable price! Don’t shop with them.

21/01/2024

Haris Murray

5.00/5.00

"Delighted with my new coat!"

I love my coat!!!! It looks great

21/01/2024
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