"I didn't find the product reliable"

I didn't find the product reliable, and or that would it last . I returned mine after a day when I realized how disappointing it was. They sell the same thing on Amazon for 19.99 and for the money I would go to Bed Bath and Beyond

"Is okay, BUT"

Is okay
Good sounds but is loud sound that people right next to you are hearing it.
I see that my comment isn’t good for business but unfortunately is the truth, can’t lie.
For my husband with really bad tinnitus is imperative that the sound must be louder that the annoy sound they experienced in their head.
You must be a DJ or something close for some headphones to damage your ear and also for a longggg period of years.

"The headphones were good while they…"

The headphones were good while they lasted. They functioned exactly as advertised...while they lasted. How long did they last? Not even a week. Now I can’t even use them for more than five minutes before they randomly disconnect from my phone and just stop working in general. Save your money for something else, because $100 is a lot to shovel out for something that can’t even work when you use it after a while. I am thoroughly disappointed with this product.

"They work as advertised and help me…"

They work as advertised and help me sleep through the entire night. Love not waking up my wife when the alarm goes off in the morning.

"Speedy Response to a Repair Need"

Customer service was speedy and right on point. A very responsive company to work with.

"I love the cooler headband"

I love the lighter, cooler material for sleeping during the warm months. Same great headphones in a cooler headband.

"Use them for ASMR every night"

Use them for ASMR every night. Couldn’t sleep without them!

"The best"

The best! Cannot sleep without them.

"took a long time to get the speakers…"

took a long time to get the speakers where my ears were. Kind of like trying to push a string through your hooded sweatshirt. too complicated and too time consuming.

"Very comfortable"

Very comfortable, easy to use