"First class carpet fitters"

First class carpet fitters in fact - great service from everyone.

"Find that special item"

I bought a chrome Top Hat Ice Bucket as a fun present for my sister - wow what a table centre piece she adored it! - staff were so helpful in finding a special present and then wrapping it up for a long journey - above and beyond. If you want exceptional service and something of quality and different I cannot recommend this store enough

"So helpful from start to finish"

So helpful from start to finish. Even though we had to delay our carpet fitting twice, this was not a problem at all and the team at John Doe did their very best to sort it out. One the day, they were efficient and friendly, as always. Excellent local family firm 👍

"I have not had to contact you for some…"

I have not had to contact you for some time, but the service I hav had in the past purchases from you and after service, has been excellent

"First class customer service"

First class customer service
We had quality issues with a corner unit sofa, John Doe collected and gave us a new temporary suite whilst the manufacturer was looking at the problems.
The temporary suite was so good we purchased this instead of the original one, John Doe were so helpful and made a potential nightmare a pleasant transaction, we will not go anywhere else for furniture in the future, highly recommend this company.

"Exceptional service"

I was on here writing a bad review for a company so I thought only fair I praised the good ones too! This company is exceptional, always had first class service and they go above and beyond to help you, never had a bad experience with what I've bought. They totally went above and beyond before Christmas for me, Charles was brilliant and I appreciate it so much. Every department is brilliant the whole experience start to finish is why you should support local shops, who care about customer service.

"Excellent quality products and service"

We have already purchased several items from John Doe - a dining table and chairs, desk and office chair - and have also had them out to lay the flooring in two rooms. We intend to have them carpet more rooms and provide a curtain-fitting service in the near future.

The staff are very friendly and when there were small blips - an error in the quote on the flooring, a scuff on the corner of the dining table - they swiftly acted to fix it.

Joh Doe has become our go-to store for good quality furniture and flooring. Recommended.

"Great service"

Great service, friendly staff, nice showroom.

"Great product choice and customer service"

I've been to John Doe to two occasions, for a new carpet and a bed. On both occasions i found them to be very helpful with selecting the items i needed. A reasonably priced remnant was perfect for my living room, and installation went seamlessly. After lying on many different beds, i found the perfect one, and it's still more comfortable than many of the beds I've slept in boutique pubs and hotels! I would recommend them to friends and family. Great product choice and customer service.

"Highly recommend!"

Our family have been using John Doe in Diss for 3 generations and always get great service and good prices. Above all the quality is outstanding, would highly recommend, Thanks, Alex.