"Rugby World Cup Game - Delayed departure and zero engagement from Stein Travel since (7 months on)."

Rugby World Cup Game - Ireland v Scotland (Saturday 7th October 2024).
Email at 5.58pm on 4th October from Stein Travel stating the chartered flight out to Paris was delayed by six hours and not departing until 4pm on the 6th of October - effectively resulting in the first day lost in Paris. No follow up by Stein Travel on return and all contact with Stein initiated by us but fobbed off each time. Issue still hasn't been resolved and its now the 7th of May. Stein Travel have made no effort to resolve the matter nor even returned a phone call or email.
I've since booked Ireland's 2025 6 Nations away games with another Travel agent - avoid Stein Travel.

"Fantastic world Cup trip to France.."

Fantastic world Cup trip to France... from the Stein travel reps to the hotel transfers and match tickets..From start to finish it was amazing and superbly organised. Thanks to David and his team in Stein travel.. a pleasure to deal with and we will be back onto them for our next adventure.

"Enjoyable RWC Trip"

Recently back from 9-day RWC trip to France with other family members. Everything went smoothly and as per itinerary. All Stein representatives involved were very helpful and friendly. Trip included stays in Paris, Biarritz, and Bordeaux. The good weather was an added bonus, so a very enjoyable experience overall.

"We highly recommend Stein travel"

We highly recommend Stein travel - Darina was so kind and understanding, she explained everything to us and found us perfect accommodation to match our budget and needs. And to top it all it was a fantastic deal. We Are looking forward to our next trip .

"We had a poor experience with stein…"

We had a poor experience with stein travel.
Flight change we lost a day in Paris. I could forgive that but when we arrived at the hotel eventually there was no room for us!! Reps proved completely ineffective and could not be contacted by the hotel or ‘bus passenger with no name and a stein travel sign’ .
Finally told to make our own way to another hotel at 11pm.
We had no confidence in the other arrangements during our stay.
Pick another agent. They don’t answer emails and have no communication skills.

"RWC Paris Trip"

Our group of enthusiastic rugby supporters travelled with Stein Travel on 22 September 2023 to the IRE v SA RWC game and stayed 3 nights in a fabulous hotel in central Paris. The travel arrangements were seamless with coach transfer directly to the hotel and the staff were present in Dublin & CDG Airports to provide assistance if required for both outbound and inbound journeys. Everybody thoroughly enjoyed the trip and we look forward to travelling to more games with Stein Travel.

"We travelled with Stein Travel to the…"

We travelled with Stein Travel to the Romania game - a group of 40 - very happy overall. Initial transfer difficulty on arrival, due to delayed flights outside anyone's control, was immediately addressed and alternative arrangements made. Stein reps very helpful and always available throughout.

"Thank you Stein Travel for a wonderful…"

Thank you Stein Travel for a wonderful trip to Paris to see Ireland V South Africa. We had a wonderful time. Yes we had our flight time changed but totally understand that this was outside Stein Travel's control. Their guides were amazing especially when our room had to be changed. Nothing was too much trouble. We use Stein Travel regularly and after Paris will continue to do so, they are the best.

"Just back from what can only be…"

Just back from what can only be described as a once in a life time experience at the Ireland v South Africa group game. I cannot recommend Stein Travel enough. From the moment we landed at the airport to drop off yesterday they had everything down to a tee. I needed some assistance to get through the airports and they were just so accommodating to my requests. Thank you again and we for sure will be travelling with ye again

"The Zombie trip…"

I think the recent poor reviews for Stein Travel regarding arranged trips to France for the Rugby World Cup say it all. I experienced poor communication prior to and during the trip, poor organisation with attention to detail non existent combined with an uncaring attitude throughout. Thankfully we attended a fantastic match that made the trip very special.