"Would not recommend"

Would not recommend, went with them for the Tonga game, very good first impression when arrived in Nantes as met 3 Reps. but that was the last we saw of them, our Rep. didn’t even walk us to the hotel, left us off at the corner and gave directions, hotel wasn’t too far from the drop off but should have been with us at check in, specially as there was major mix up with rooms among the guest which the guest had to sort out themselves. We had issues at the airport when returning back to Dublin as they gave us a boarding pass with the surname spelled wrong, not an issue at Dublin but was an issue at Nantes, for the price you pay the service was lacking. We were promised a Rugby World Cup souvenir which wasn’t received. It was a very hands off approach.

"ZERO STARS!!!"

ZERO STARS!!!! UNACCEPTABLE EXPERIENCE ON FRENCH TRIP. We are currently in the middle of the most horrible travelling experience of our lives. What should have been a brilliant rugby weekend turned very sour more than once. First flight cancelled on Sunday, we’re left hanging around airport until late at night, only to be told flight was cancelled. Put up in a hotel overnight who wouldn’t serve us dinner. Back to airport for 1pm where we were left waiting around all day with what can only be described as coy very coy updates on arrival of our plane which was due to leave at 4pm…fast forward 12 hours and just after midnight we hear through the grapevine our flight is cancelled again!!!! We weren’t let out of our boarding gate for nearly an hour by security. When we finally meet the reps on the other side, they completely break hearts by telling us (200+ passengers) that we’d be better off booking our own flights home and a hotel for the night as they had no guarantees how they would get us home….what appealing customer care and a joke of a travel company!!!

"Excellent service from Michelle"

I was trying to book trip to Canada and returning from Boston. I have dealt with Stein travel in the past and always found them very helpful, BUT this time Michelle took details and had it all organised in minutes , also reminded me about travel requirements to Canada and USA. Absolutely great service , will def use them in the future and would highly recommend.

"Wonderful Company to Travel with"

Wonderful Company to Travel with, care free, Henry and Suzanne in Admin were superb and the Hotel and area we stayed in was amazing, would definitely recommend Stein Travel and will be traveling with them again.

"Wouldn't let me give no stars so had to…"

Wouldn't let me give no stars so had to give one
The company are a scam. Won't be using them again. The 'CEO' David is rude, doesn't listen wants to take all your money but then won't help if you have an issu. Logged a complaint back I'm October 2022 and my last response from him is basically do one