"Product never arrived"

Product never arrived. Great scam.

"Unhappy shopper with nothing to sit on....."

If there was an option for No star's......Out and Out would be worthy of that.
Absolutely terrible to nonexistent customer service.
Item's ordered NEVER arrived
Refund request ignored
Glad I paid using my credit card .....

"Crap!!"

The company went bust and nobody notified me , I made a call three days before my supposed delivery which had been put back again and again,and it took over a month to receive the money back! Thanks a lot!!!

"I never received the item as you went…"

I never received the item as you went bankrupt and nobody even had the decency to inform me and I never got my money back

"I ordered a ratan set"

I ordered a ratan set, I put the wrong address as had recently moved. I rang and emailed constantly with absolutely no reply
Thankgod if paid through papal as I had to ask for a refund

"You went bust"

You went bust

"Company went into receivership "

If it was for garden furniture never received them as went bust

"My order from July remains incomplete."

As reported twice in the summer, the order I placed in July was only half fulfilled - I received the parasol base, but have not yet received the parasol itself despite payment having been taken. Very disappointing, particularly as the phone line is impossible to access to report concerns.

"Did not receive goods"

Did not receive goods that I’d paid for. Unable to contact company & did not receive any response to emails. Had to contact bank to do a charge back. Very annoying as previously had a good experience with the company.

"Company closed before I received my…"

Company closed before I received my goods but they were happy to take my money as a preorder! After 4 months I am still trying to get my money back.