Ngage Live Chat

Civic Organizations and Social Aid
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68 reviews
Overall Rating
Customer Reviews about

Ngage Live Chat

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Samantha

5.00/5.00

"Ngage Testimonial"

Our law firm has had a great experience with Ngage Live Chat thus far. Implementation was simple and easy, and our account manager is always easily accessible when we encounter any issues. We are happy with the functionality of Ngage Live Chat and will continue to use it.

07/01/2019

Frank Jenkins

5.00/5.00

"Ngage provides great service for my law…"

Ngage provides great service for my law firm. They increase my conversions, which is what it's all about.

14/12/2018

Steven Harrelson

5.00/5.00

"NGage is a trusted source that is an…"

NGage is a trusted source that is an integral part of my company. I endorse this company without reservation.

12/12/2018

James Morris

5.00/5.00

"Very useful program"

I was a bit skeptical about this program, but have been pleasantly surprised. When a prospective client chats with the person on my website, I immediately receive an email with the transcription of the conversation. I have landed some clients with this program.

The program also allows you to request no charge for those contacts which do not fit within your practice areas. I have done this a few times, without a hitch.

I recommend the program.

06/12/2018

Charles Rick

3.00/5.00

"While I am pleased with the customer…"

While I am pleased with the customer service of Ngage, my opinion is listed as average due to the service itself. The customer service is excellent. The idea is great. The results are less than stellar though. I would be happy to go into more detail over the phone.

27/11/2018

Chris Dixon

5.00/5.00

"Ngage does a great job helping capture…"

Ngage does a great job helping capture crucial new client details which allow us to better serve our customers. I highly reccomend their services.

21/11/2018

Ron Cox

5.00/5.00

"The Ngage live chat service has been a great asset for our practice"

The Ngage live chat service has been a valuable addition to our practice's marketing efforts, allowing us to timely and professionally connect with visitors to our website. The service and the staff are both top notch!

14/11/2018

Corey Heit

5.00/5.00

"Great company with great service and…"

Great company with great service and results. Also they are very fair in not charging for poor leads or leads that are outside of your practice area.

12/11/2018

D. McDaniel

5.00/5.00

"Five Star Service!"

Our office began utilizing Ngage’s chat services on the recommendation of a colleague, approximately a month ago. Since we switched to Ngage, we have had an increase in qualifying leads, the operators are able to capture a clear picture of what our potential clients needs are, and it is presented in an efficient and organized manner. Their customer service it top of the line! They respond to our needs quickly and without hesitation. They are flexible and go above and beyond to ensure that we are getting the maximum benefits of their services each and every day! We would definitely recommend Ngage!

08/11/2018

Logan Quirk

5.00/5.00

"Best service out there"

Beat service out there. Their specialists are well trained and back end customer service is top notch.

06/11/2018
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