Exacttravel

Flight, Stay and Tour Services
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78 reviews
Overall Rating
Customer Reviews about

Exacttravel

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Franklin

5.00/5.00

"Am always happy to speak with Mack any…"

Am always happy to speak with Mack any time I want to buy ticket reason because his always very patient to help me out to get a good deal and he get it all booked out for me at ease and No problems with my travels at all . And his customers service is very good and wit comfort zone when booking with exact travels .

16/10/2018

MS TINA TORTO

5.00/5.00

"EXACT TRAVEL Tours are really helpful…"

EXACT TRAVEL Tours are really helpful to sort out your flight ticket for you . They are genuine specially ANNIE. SHE helped me out when l find it difficult in getting my fight to and from abroad.

15/10/2018

kenza hani

5.00/5.00

"it was excellent experiance"

it was excellent experiance

12/10/2018

Mr yonas tamru tigabu

5.00/5.00

"Excellent service"

Excellent service

08/10/2018

Monica Moyana

5.00/5.00

"Hannah was very helpful to buy a…"

Hannah was very helpful to buy a ticket for my Dad. Excellent customer service.

02/10/2018

Jack Miller

5.00/5.00

"Its being a great experience booking my…"

Its being a great experience booking my holiday to Dubai with Stephen. Guided me well and arranged very competitive hotel prices. Specially the activities which were arranged for my kids. I wil pass your number to my friends and family and will love to plan my holidays with Exact Travel

02/10/2018

MRS VICTORIA DAY-WILSON PLAYER

1.00/5.00

"Terrible experience, never again - avoid!"

I had an appalling experience with Exact Travel and would not recommend them. I had to travel last minute as my mother was suddenly admitted to hospital. I had three hours to sort out my travel.

Exact Travel had an unnecessarily long and drawn out system which took most of my time and increased stress. I was forced to pay an additional £100 because their reservation consultant misspelled my name. By the time he corrected his mistake he said there were no flights left at the original price.

As my mother became worse I had to exchange my return date. This also took unnecessary amount of time and stress and cost me an additional £200.

My route was London-Nairobi which I’ve flown frequently for years, sometimes at short notice. Never have I experienced such appalling service, such lack of compassion or assistance in a very trying situation, such a rude consultatant (he shouted at me), such a blatant rip-off or such backward systems.

Avoid at all costs.

02/10/2018

YOSEF

4.00/5.00

"Exact Travel had always given me…"

Exact Travel had always given me prompt, efficient service.
Thier price is very competitive and will go extra length to match any quote.

01/10/2018

Mr olaitan a s oguntimehin

5.00/5.00

"Always having to explain myself again…"

Jason has been very helpful and always give me a very good service. I will recommend the company any day .

01/10/2018

Miss mariatou jagne

5.00/5.00

"Very reliable airline with good…"

Very reliable airline with good communication.

01/10/2018
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