"works well 1st one didn't work but this…"

works well 1st one didn't work but this one works well

"Absolutely brilliant service"

Absolutely brilliant service. Delivered within a week and great products.

"Excellent product !"

Order came quickly and works as promised. Features are very useful!

"Bosma do not offer warranty outside of the US / GARBAGE PRODUCT beware"

I bought two Bosma X1 cameras but only one worked. After five minutes on chat with "CF" at Bosma (bosmasmarthome.com) it was identified that my second Bosma X1 camera was faulty out of the box. But "CF" also stated that "Unfortunately we do not offer warranty outside of the US, as we are unable to ship replacements." Bosma therefore should not sell their products outside of the US. Manufacturers should stand by their products wherever they are sold. BE WARNED BUYERS OR PROSPECTIVE BUYERS OF BOSMA PRODUCTS OUTSIDE OF THE US !

UPDATE 25th November 2022
Second Bosma X1 camera STOPPED WORKING - COMPLETE GARBAGE PRODUCT beware. The camera keeps rebooting every half hour.

"You sent the wrong part!"

You sent the wrong part!

"Customer service is poor"

Customer service is poor. Despite online chat and telephone numbers provided on their website, the only method of correspondence is via email.

"The product works great once installed"

The product works great once installed. Installation is kind of a nightmare, not Bosma's fault specifically, but more the nature of the beast being one size fits all. Very frustrating. Once installed it is a super product, works every time. App is very good, my daughter and wife can use it easily. Will work very well for vendors. I have no sense of longevity yet, but is on high end reliability so far of the home automation genre.

"Keypad works"

Keypad works. but it is slow , it can take up to 20 seconds to open door. doesn't sound like a long time but when your just standing waiting it seems long.

"I absolutely love not using keys to unlock door"

I absolutely love coming home and not needing my keys to unlock my door. Thank you, so much! Just wish I could use it on my car to keep humans from stealing it.

"The plastic insert supplied for my lock…"

The plastic insert supplied for my lock would not fit until I filed the metal slat from my lock. Luckily I had a file.