"Disappointing Experience with…"

Disappointing Experience with Overpriced making charges of Jewellery

I bought a Turkish jewelry bracelet for $2200, paying an additional $600 in making charges. While I expected the quality to match the price, it didn’t live up to my expectations. After the bracelet had issues, they repaired it, but the problem was not fixed. When I returned to the store, they offered to exchange it for the current price of gold but refused to refund the making charges. I was told I could select a new bracelet, but they would charge another 24%(around $1080 😂😂in total $600(previous making charges)+1080new one)=$1680) in making charges for the replacement.

WELL DONE SIR 👏👏👏👏

This is incredibly frustrating. You’re charging 50% to 60% extra for a product that doesn’t match its price tag in terms of quality. The quality of the product does not reflect the money you’re charging on sake of making charges , especially for something marketed as a high-end design. Extremely disappointed with the service and the lack of transparency.

👎🏿👎🏿👎🏿👎🏿👎🏿

"Worst experience with the staff of malabar Yelahanka "

Hi,

I recently visited your Yelahanka branch in Bangalore and was impressed with the selection of pendants, which led me to purchase one. However, I was disappointed by the behavior of the staff. They appeared unfamiliar with customer service, giving off an impression that they were either new to the store or unsure of how to properly engage with customers. This has been the most negative experience I’ve had in my 20 years of shopping.

"Horrible experience.Staff is just not…"

Horrible experience.Staff is just not upto the mark.if you give your product for repair you will have to come a minimum of 3 times and then finally you will get the product.
Never buy from Camac st showrroom.

"I had an excellent experience with JYOTI"

I had an excellent experience with JYOTI during my recent visit to the store. She was incredibly helpful and attentive throughout my entire shopping experience. She introduced me to the Malabar Monthly Scheme, explaining the benefit and details. She convinced me to join and I did.

In addition to that, I bought two beautiful rings for my wife and a bracelet for my child. Jyoti was thorough in explaining the pricing structure, including the gold prices, taxes, and making charges separate, which I really appreciated. She ensured I had all the information I needed to make an informed decision.

To top off the wonderful service, before I left, surprised my daughter with a thoughtful gift, which truly made her day. It was such a kind gesture, and my daughter was so happy and surprised.

Overall, we are satisfied about service and assistance.

Thank you

"I brought diamond bangle from…"

I brought diamond bangle from malabar(makka branch) and now when i go to malabar(london branch) to exchange it and buy another one. he don’t gave the value of bangle and saying that we don’t have access to our Saudi branch

"Pendent finishing work not good "

Before pendent making was so beautiful finishing, This month I ordered pendent finishing is worse.
Secondly more making charges when compare to other shops.

"significant price variance I…"

significant price variance I encountered with a recently purchased item valued at AED 10,000 which is being offered for buyback at only AED 6,300. Additionally despite of providing of all bills and cards, the requirement to present the original buyer poses a challenge for me.

"Malabar is a fraud and cheater…"

Malabar is a fraud and cheater organisation company.
Please don't buy any product from Malabar.
Malabar is going to be prosecuted for his fake and cheating business.

"Starlet program"

Malabar shop organised a programme called starlet yesterday that is on(23-11-2024), its a drawing competition , first of all dey didn't inform us about the topic jewllery ,kids started drawing on their own and suddenly in the middle they are telling about the topic, no proper arrangement or seating , no guidance at all. About refreshments and food, some of dem getting it and some of dem not ,their staffs are standing very inattentive and not helpful at all , we are totally disappointed actually when they announced the prize winners for drawing competition, its totally biased and giving to people those who belongs to their staff members i think, bcoz dey are drawing it as if dey are knowing the topic before itself and very well prepared for it, s its full and full cheating others , also while announcing the winner dey said some girl name and said she is winning this competition third time and getting the prize third time . Im asking the organizers a question,dare to answer me "Why your giving prize to the same girl third time u don't have anyone else ??or she is the only one out of 300 who is drawing nicely?? why you are not giving chance to other people who is participating for the first time or the one who deserves it??Third time she is winning means all the three years she is the one who got the gold chain,so totally unfair its someone else who really needs it or who deserves it...she has taken others opportunity for the third time and totally selfish... people who are feeling the same can give their feedback and support me . Please avoid this programme next year ... DNT go and encourage them its totally unfair... dey should not give chance to the winner more than once ,may be in their family others can participate but not the same girl or boy ,if dey are getting again and again why others should go and participate ??aren't we fools ??? please wake up people...

"Excellent customer service"

Today I went to exchange my purchase that I did last week. Even though it’s for exchange, they were enthusiastic in showing/suggesting different models to me. Prashanthi ,a sales executive showered lot of info that I needed to exchange the item. Thanks to her.