"Great customer service of Ms.Sheral…"

Great customer service of Ms.Sheral highly recommended to all my family & friends.

"not at all recommend"

if you go for small purchase or exchange they dont give you any value. They will great the customers who is going to spend a lot of money their. poor experience with them. not at all recommend

"Absolutely brilliant from start to finish "

Absolutely brilliant service. I noticed it was newly open, and I was looking for a diamond nose stud, I decided to go in, I was so amazed at the massive store and selection of jewellery, the staff looked extremely professional. I was served by NANDISH , 5 star service, he was so polite, patient, friendly, offered me a drink. I found my diamond 💎 nose stud and at a reasonable price, I bought it straight away so happy and it came with a certificate, thank you NANDISH 😊. They were all pleasant and friendly. . I’ll definitely be back. 🤩

"Felt very cheated"

I was cheated during my purchase of a gold bracelet in their Coimbatore Cross Cut Road store. We had selected a gold bracelet which weighed around 2.2 grams. We then thought of adding a few rings at the end of the bracelet since it was a bit tight. The attender Deepika then came added a chain of extra rings from their diamonds section. Only those few rings for extension weighed an extra 0.55 grams which was about one fourth the weight of the bracelet itself. Without having explained this, she was in a hurry to leave and left the store when we were at the billing section. We would not have needed that heavy extension piece for a small bracelet which weighed 2.2 grams. Though we realised this at the billing section , we were not guided by the staff at the billing for assistance by another attendant. We then had to leave after paying that price also for those heavy extension rings.

"Good service by padmavathi"

Good service by padmavathi. K.. And thank you for your support

"Your employee miss Rajitha Kumari…"

Your employee miss Rajitha Kumari customer service are very good

"Fantastic service by urvashi madam"

Fantastic service by urvashi madam

"i’m shattered and very annoyed with…"

i’m shattered and very annoyed with their lies , when u bought my product on 24tt dec 2023 i was told it’s 100% money back guarantee and service was excellent as soon as i went to buy 2/3 members came to serve me , today when i went to sell it they can’t find my product at all on their system at first i had to play musical chairs first women asked me if i bought it from India when i showed her the warranty card then upstairs guy was too busy with 1 customer told me to wait i have waited 45 minutes then he disappeared again downstairs then upon complaining he came and started training people how to find item and refusing that they can’t find my phone number or name ? i was so angry that what kind of lie is that ? i have even showed them the pictures on the day and time i bought it they kept saying can’t be found on system may be system not fetching info and kept telling me i gave them wrong phone number i was very annoyed and i left , when you go to malabar they are very nice when they see u wanna buy product but when u want to sell their product they refusing saying can’t be found under my name ,

"It’s a great day yesterday visit…"

It’s a great day yesterday visit Malabar hamdan branch. Staff are very kind and helpful, give you quality customer service. Thanks to Mr. Naidu for kind support and action high recommended staff. Also thanks to Ms. Hazel. See you very soon guys.

"My experience has been great with Vrushali at Vashi branch"

My experience with Malabar has been good because of Ms. Vrushali from Vashi branch who is great at customer handling and has guided us through several options. Please bring her back to Vashi branch, she should not be shifted. We have been buying gold from Vashi only because of Vrushali.