Prsplumbingsolutions
Leanne Badder
"Amazing service as always"
Amazing service as always. Had over 20 boilers fitted and serviced by PRS and nothing is ever too much for them. Outstanding
Gary Chambers
"5 Star company ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
Kieth was amazing! He was Very efficient since he walked through the door. My system has never worked so well. Jess in the office was so helpful and a credit to the company. I will be recommended PRS to all my family and friends.
Pencilbox Property
"Absolutely top-notch quality from this…"
Absolutely top-notch quality from this company. I was unfortunate enough to have my own plumber away at the time of an emergency, so I sourced around for another and come across PRS. The problem was diagnosed, solved AND cost a lot less than I expected.
Bravo PRS!
Jordan Edwards
"Incredible job doing my installation…"
Incredible job doing my installation can’t fault the company
Danielle Fowler
"I had a really good experience with…"
I had a really good experience with this company, our installation was great! Amazing customer service
Rebekah Smith
"Amazing service from this company"
Amazing service from this company.
From the moment I picked up the phone until they finished the job I had a great experience from them. Will suggest them to anyone that needs their services.
Jessica
"Great company!"
After having my boiler break down recently, I contacted PRS and they were so prompt in their response. I had Alex come and carry out a survey the same day and he was very professional and honest. Once the boiler was fitted the after care from the team was also very good! Will definitely be recommending this company.
Shaun Mace
"Not professional, changed quote."
Inital quote was for a 30kw boiler they installed 25kw.
They said we accepted a digital quote which we never sore and we asked for a copy they sent a duplicate by recreating the order on there system which did not match. Within the first 2 weeks the boiler stopped working heat exchanger had to be replaced by bosch as installers did not want to know. I suspected they did not do the magacleanse clean that we paid for as they did not open all the valve on the radiators before flushing and also we did not see the flushing machine used. We questioned this and the MD got back to us to say this was done but still not sure think he was covering his ***. On the digital quote that we supposedly agreed this was not on the list to be done so why would they have done it. We started to take this further with Citizen advice but they have taken over 4 weeks to reply so we accepted the difference between 25kw and 30kw but decided to not question the flushing as we have not proof. They had converted our open vent system to combi, fit the new boiler and did a magaclense + vib clean flush in 1 day and a bit.
During all this I kept sending email which they kept loosing or did not receive but only on some ones I sent proof of there mistake. I had to switch to phoning because email response was being ignored even when I phone reception to say about email. I recommend that you record your phone calls because you will need proof wish I had.
Citizen advice did come back and said I did have a case against them and said I should take them to small claims but was too late as I agreed the difference. They have reported them to trading standards.
Janet
"Prompt and professional response!"
After calling this company in the morning, Patrick Warner was able to visit a few hours later, completed a survey for a new boiler and installation and gave me a quote within the hour after a professional, thorough and considerate appraisal of PRS plumbing solutions services, features of the relevant care package, warranty etc.
I look forward to posting about the installation hopefully happening next week.
Thank you Patrick et al!
Lynne Blinston
"PRS Plumbing; brilliant company"
PRS Plumbing put a new boiler in for us. Very polite and left everything clean and tidy. Would definitely recommend these guys.
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