"Quick and Simple Process"

I found using E-Sign very straightforward to set up and use. It certainly expedited and simplified the contract signing process for me.

"easy to create templates and send…"

easy to create templates and send multiple documents to clients.

"Useful but needs improvement"

Not bad, good idea but the software needs a bit of improvement. digital signing is very useful and for the most part it works for most people. the ability to send docs and get them filled out and signed all digitally is very useful. However the mobile site is quite slow when loading docs and if you have big fingers can be difficult to fill out certain text fields. the desktop site is quite slow in general. there's no option to save a draft and there's no notification of a timeout, so if you happen to take a bit too long you have to start all over again. all in all not too bad

"Date Format Wrong"

I wish that the date format used by E-Sign was in the international date format (DD-MMM-YYYY) and not in a form that is not fully clear to all who sign and read.

"E-Sign is helpful, but not without issues."

It is great that I can send documents out for signing and get evidence back. The platform is easy to use when creating envelopes to send. I find this really helpful for ISO, FORS, H&S, and HR documentation to be able to communicate quickly and easily to everyone inside, and outside the organisation. The search function could be improved. An example would be seeing who has signed what in one place. A reduction in emails would be a massive benefit because sending an envelope to multiple people means all of them get an email when someone has signed; this provided me with many complaints and requests for me to not use the system. I now send out envelopes to individuals so they are not bombarded with emails. This results in me getting two emails for each person, one to say they have signed the document, and other to say they have signed the envelope. One email would be enough. If the downsides listed above could be sorted the system would get 5 stars.

"Great customer support"

We have been using e-Sign for two years now and we are very happy with the service and the helpful staff members dealing with our queries. The service has really transformed our processes and almost all of our signatures and approvals are now done digitally which saves paper and storage.

"Very easy to use and great value for…"

Very easy to use and great value for money. Have been using for a number of years now and find the system very user friendly and much better than some of the more expensive platforms out there

"Following a call to support over 2…"

Following a call to support over 2 weeks ago we sill await a promised call back and or email regarding AES/QES qualified signatures.

"Great for customer based roles"

ESign is really easy to use and it is a great way to get documents signed quickly. The signature created includes the customers name, sign and date which is all key information. Sometimes I do think that customers may need additional guidance on how to use ESign as the thought of an electronic signature can be daunting for some. There are help videos and links to website but having a printable guide would be best for elderly people. Despite this, ESign makes my work life a lot easier.

"Works very well"

Works very well and does everything needed, much more competitively price compared to other e-signature companies and with unlimited documents that can be sent.