"Good Customer Service"

I received a personal phone call, the morning after I placed my order, to tell me that one of my 4 items was no longer available. I requested the item be removed from the order. It was and my order was shipped promptly.

"Bought a gas sniffer and image pictured was what I was looking for. Also included the model number. Turns out they sold me an overpriced sensor for unit and would not issue refund."

Sold me a sensor for the gas sniffer I wanted instead of the actual sniffer. They used the image an model number of the actual unit. Would not issue refund.

"LED on laser thermometer was faulty"

Product was faulty but shipped on time.

"fast service, good packaging (:>)))"

easy to order, good followup, good product
I'm a happy camper!

"Fluke 115 multimeter"

Deal went thru like expected. No disapointments.

"Easy transaction and shipping was quick"

Bought an ammeter and it works great so far.

"great experience"

needed a quick piece of technical equipment, fast service good price.

"Really support the customer"

I had ordered a clamp-on ammeter and after I made the order, idecided to look again at the specifications. I had wanted an AC/DC ammeter and only when I read through the specs did I realize I made a mistake. I wrote a short note explaining my error and requested a different unit. The support staff responded quickly and modified the order. That was done on line - no problem. I like that kind of customer service. Thanks again.

"Easy online ordering and delivery was on time."

Good service. On time delivery. Guality merchandise that was competitively priced. I would order from these folks again.

"Great customer service"

I place an order and found out that I order the wrong piece of test equipment. It was my fault. I called them. I shipped the unopened test equipment back. I ordered the correct equipment and everything turned out great.