"A nice human experience for insurance"

Very easy to access human person, advice clear, efficient and felt trustworthy. Prices good.

"I found the website easy to use and the…"

I found the website easy to use and the premium very competitive. I like the fact that NRLA members receive a discount. I also spoke to some of the agents on the phone and they were very helpful.
My only regret is that having gone through the quotation process on-line, the final page states that an agent will call back in one working day. I was not able to accept and purchase the policy on-line, the same as with some other insurers, hence 4 stars. It got to near the end of the next day and in the end I had to phone. That was not that easy as having waited I needed to leave a message. But they did call back relatively quickly.

"Excellent work from an office staff who…"

Excellent work from an office staff who are not pushy but very knowledgeable
Good value for money

"Quick call after looking online and…"

Quick call after looking online and then went back to site click done

"Easy to get a quote online and then to…"

Easy to get a quote online and then to take out the policy.

"Didn't have to wait long on the phone…"

Didn't have to wait long on the phone and spoke to a real person. Price competitive

"Relatively straightforward and very…"

Relatively straightforward and very competitive quotes. Beat all the quotes from compare the market. Thank you.

"The lady I spoke to was everxtremely…"

The lady I spoke to was extremely efficient. Her name was Stacey.

"Worked well so far"

Worked well so far, good customer service with a small problemi had on signing up (of my own making)

"Good man on the phone."

Good man on the phone.
did not rush me