"This was the first time I approached HF…"

This was the first time I approached HF with regard to various landlord insurance policies. Not only did I receive more favourable rates but Massimo (call handler) was super helpful, efficient and knowledgeable.

"They follow up with a survey"

Bugger off now!

"Great response to enquiry"

I had a problem with the quote and when I made an enquiry, I was contacted very quickly and the problem sorted out immediately. The customer service is excellent!

"Easy to obtain landlord insurance"

Easy to use website, very responsive help desk. Happy with the competitive rates in a time of rising prices.
Tom

"Great customer service and affordable…"

Great customer service and affordable premium.

"Quality insurers."

Excellent/professional/ friendly/ honest/helpful/and a fare price/good cover.

"Very easy to do business with"

Very easy to do business with. Quick, simple and efficient.

"Quick and easy"

Really easy website to navigate , completed information required very quickly . Reasonable quote.

"Good overall service and good knowledge."

Good overall service and good knowledge.

"Straight forward online application for…"

Straight forward online application for what seems a reasonable premium. Not sure anyone manning the chat box, but got there in the end without support.