"Good company"

Good company, good prices, misleading delivery options.

The company is good and trustworthy they are also quite friendly. Just be careful of the delivery options you can be caught out as they don't guarantee times. For example if you use next day and it does not arrive then you will not get money back as there is no guarantee. The only exception to this is "Special Delivery". They do mention this in the footer of the site if you look at their delivery page. But, this is not referenced when ordering they also don't note it in the selection process of your order. So again it's a good company the only problem is you can get caught out by this. If this was changed to say "not guaranteed" then I would feel a little better. But that's just my preference it could probably cut of some misc messages they receive... Just saying...

For reference sake I checked out with PayPal they may have already solved the above through their own checkout process and just need to also show it on this.

"This company sucks (I'm joking, see review please)"

I'm from Portugal (OPORTO) and recently I bought one pair of Westone UM50Pro earphones at hifiheadphones.co.uk.
Yes this company sucks ;-), so I recommend it because:

1- Exceptional attention to the customer (all my questions were answered promptly. I even phone to the UK and I get a person, yes a nice person, answer my call :-) ).
2- The parcel arrived in first class condition (a great card box with pieces of hard foam inside and completely sealed with transparent tape. The tape seemed manipulated by a robot, I mean, meticulously aligned. Very nice touch).
3- Parcel arrived in less than 24 hours to my home...in Portugal (I paid for express DHL delivery but I did not expected this kind of..."express"). Really amazing because it is not only DHL that have the credits but too the persons that work in this company because they were also interested in getting the order to arrive quickly to me. Kudos.

Because of all these I will buy from hifiheadphones.co.uk, with confidence and pleasure.

Cheers,
Paulo Lobao

"Excellent service"

Excellent service, very quick delivery. Recommended retailer

"Terrible supplier"

Terrible supplier. Since about 2!!! months can not get my order and even time when can I expect it. Is it so difficult to proceed the audio cable from Effect Audio!?? Cancelled the order. Strictly do not advise to deal with this company. Order number 469662. They returned the money. But. After 2 months of running them. And I do not need money but cable.

"Needed one foam pad for my Sennheiser…"

Needed one foam pad for my Sennheiser HD600. This firm had it in stock. Perfect!

"Great earphones"

Over the last 18 months I have purchased a number of wireless earphones which have all worked reasonably well with good sound quality , however the sound keeps dropping out on all of them when you are out and about walking cycling etc. These SoundMAGIC E10BT seem to have overcome that so far early days yet but seem really good in all areas, Exelent value for the price I paid.

"Worth the Price."

I have purchased the Soundmagic E10BT and have used them for both treadmill and outdoor running and am very pleased with the sound. Although not quite as detailed as my Sony MDR-EX650AP, the sacrifice of sound against the comfort of wireless is worth it in my opinion. Also they are half the price of the Sony in ears and a lot of the detail is lost on me anyway whilst trying to keep from just stopping and walking! The bluetooth easily links up with either my phone or ipod which can easily be placed in my zipped back pocket and no sound is lost. I must mention also that I got these at less than RRP. I feel I must now quickly take back what I said about these being good value as they have had to go back after just two weeks. After using them for about 6 treadmill runs and two outdoor 10k runs they are completely dead and won't hold a charge. I will update when replaced.

"An easy and successful transaction"

I was very impressed with the business-like way this company handled my order. It was dealt with speedily, I received emails informing me of progress, and the items arrived quickly and in sensibly protective packaging.

"Superb service exactly what was…"

Superb service exactly what was described and what i was after to replace the damaged part of my headphones. Delivered in very good time, I would highly recommend hifiheadphones.co.uk to anybody and will use them again in future.

"finale VI bargain"

Ai profité d'une remise de 60% sur des écouteurs finale VI et tout est excellent, le produit et le service commercial!

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