"Great service"

I found it easy to choose products, order them and they arrived very quickly. It was very useful to be given a precise time (an hour slot) of when to expect delivery.
Thanks.

"GREAT SERVICE AND DELIVERY!"

I ordered a replacement pump for my fish tank. It was at a very reasonable price and was delivered and received quickly. Would recommend to others. WIll be saving in my favourites for future use.

"Fishtastic!!!!!!"

I ordered a bio orb 60 on Sunday and I had it by Tuesday and having the tracking service is great as it gives you the hour it will be delivered.
Great service and good price and very happy fish and I got the remote control changing light......stunning and my children were amazed and dancing about and I may have been!!!
I would recommend to a friend

Thank you :0)

"Got what is was looking for!"

I ordered a Juwel Vio 40 aquarium from Rocket and the aquarium arrived two days later. The packaging was great and they must have used 10 meters of bubble wrap. It was the first time I had ordered from them and the first time I had ordered an aquarium online. I was happy with the service, correspondence, and packaging from the company and that is all I could have asked for.

"Fab, Fab, Fab!!"

Ordered 2ft vivarium in walnut. Arrived within the week. Superbly packaged and arrived in perfect condition. Instructions were great, built it in no time. Looks fantastic. Would highly recommend this company, on the basis of value, quality, service and delivery.

"Poor Poor Poor"

Tank arrived in good time, seemed to be packed well. When we opened the tank it was severley cracked on one side which I believe was down to the courier. We contacted Rocket to get a refund as this was a 2nd birthday pressent for our daughter & wanted it in time for her birthday with the gaurantee this would not happen again. Rocket advised they would refund once they recived the undamaged items included which was fine. However, I then had to pay for return costs!!! The cost to return was £12 meaning in theory I was only refunded £28. Contact via email with Rocket was not great either, the advisor at the other end was very sharp and rude.

"Does not live up to expectations"

Was OK, but website says all orders before 3pm dispatched the same day. I placed my order 10.40am Friday and it didn't get dealt with until the Monday - So not living up to expectations.

Also found item £7 cheaper elsewhere after ordering :( - 20% cheaper!

Also didn't reply to my email highlighting I wasn't happy with the service. Probably wont use again.

"ROCKET AQUATICS"

Wow is the perfect word, i have never received such a FAST and EXCELLENT service.
So well packed and two days later on the doorstep.
It was the first time ordering from this site and won't be the last.
Thank you to all who were involved in my order..

"They Cant Be Beaten"

Superb Company its my first time using them but it wont be my last ordered a 4ft viv and it arrived promptly and excellently packaged .

Got it built and my beardies love it .

"Found what I was looking for right away!"

Ordered and delivered with minimum of fuss....also much cheaper then my local suppiler. Ill use again for sure.