"Do not use, Avoid properties managed by them bought or rented, they will run your building to the ground"

As someone who buys property, Charles White has ensured I will never purchase a managed property again. They are impossible to deal with, leave unanswered emails, do nothing about MAJOR issues - including the health and safety of all in their managed residences. They do not take on board any valid and/or reasonable requests made by the people living in the buildings they manage. They just don't care and they make sure you are aware of this, I guess in hopes you are left so despondent you stop emailing to request the service they claim to provide.

"Excellent customer service"

Excellent customer service, hassle free. I work full time and Kelly sorted everything out via email with prompt responses.

"Kelly was exceptional"

Kelly was exceptional

"Efficient service"

Efficient service - Paul resolved an issue promptly and to satisfaction.

"Bay Road Manor Development Larne"

1st Class service so far from Charles White Ltd.Any issues have been dealt with straight away especially by Paul Sanders.Hopefully this continues to be the case going forward which I'm quite sure that it will

"I carry out work for charles white in a…"

I carry out work for charles white in a variety of locations, the information that is provided is precise and detailed, I find them to be a very professional company to work with, getting paid on time, and they also will make quick decisions, as I have had to phone them from sites and they have cleared jobs right away, I find Paul Sanders to be very professional in this role,with good communication, which is essential when going to new sites.

"Pleasure to work with"

Paul is always on standby to answer any queries I have. He also responds extremely quickly and efficiently. Pleasure to work with.

"Patient, helpful and polite."

Robyn has been patient, helpful and polite. She gave me good advices on how to proceed with property damage issues. Thanks again 👍👍👍

"Helped with parking issue quickly!"

My matter was resolved really efficiently by Kelly McAdam, great customer service

"I have undertaken work on behalf of Charles White"

I have undertaken work on behalf of Charles White for over ten years and have always found the staff to be very professional, helpful and supportive of my company and the service we provided them and their clients over the years. In my opinion, staff are what make a company, and this is what separates CW from some other PM companies.