"Everything worked out well"

Everything worked out well. Cabinets arrived within delivery timeline. Cabinets look great. Price was excellent.

"Easy to order"

Easy to order. Fast service and good customer service

"Same great quality and service as before!"

Bought our original kitchen cabinets a year ago. Placed an additional order for a few more matching base cabinets. Same great quality products and customer service as before.

"Great cabinets at a great price high…"

Great cabinets at a great price high quality and great customer service

"Terrible customer service - fine product"

After i ordered i heard nothing. I finally called and was given a vague answer on when it would ship. I had to call a second time to find out - no one followed up. I was then told it would take 6-10 days. It took three weeks and no one ever contacted me. I had to call BOC repeatedly for any information. They were quick to blame their freight company and took no responsibility for anything.
I then needed to order some fillers to finish the job - i begged them to pull it quick and overnight it. I would pay for it. I heard nothing back from them After the initial order - NO FOLLOWUP. i finally called after 10 DAYS and they quickly blamed their warehouse a and said it would be sent that day -it's now 3 days later and its not sent yet.
BOC has destroyed my job timeline and I will NEVER BUY FROM THEM AGAIN. I don't need their aggravation.

"Sales/ordering experience"

I have just ordered cabinets dealing with sales rep RB throughout 1 month process. He is very patient, knowledgeable of product, and works for the customer. The company is very FORTUNATE to have RB as an employee making the ordering/design process seamless for the customer.

"3 months of fighting to get my kitchen finished"

I was supposed to have my kitchen fully delivered at the end of December 2020.
We have now reached March 5th and after many many failed shipments with either wrong or damaged pieces I received what should have been my last shipment today. Only to see that this is also damaged... designers are mediocre at best and the costumer service is no better.
Fight after fight with the company.

I would not recommend using them.

"We are very happy with our purchase"

We are very happy with our purchase . There was a problem in the delivery with several items missing and or damaged but BOC was wonderful in rectifying the situation in a very timely manner and keeping us informed of the orders status. Our new kitchen is absolutely beautiful! We would definitely recommend BOC

"Best price, great quality, amazing customer service"

Best price, great quality, very knowledgeable and customer service was above and beyond!! Had to make several changes in our order and mistakenly ordered wrong things but every agent I spoke to was very helpful in correcting my mistakes. I’ll definitely order again when needed and recommend BOC to everyone!

"Beautiful Cabinets/ Great Customer…"

Beautiful Cabinets/ Great Customer Service
The cabinets are quite beautiful and generally well built. For someone that is not familiar with drawer hardware and roll out tray hardware the assembly of the drawer tracks and rollout tracks and placement may be overwhelming. The reason for docking one star is
1) the lack of quality instructions within the packaging.
2) packaging leaves a lot to be desired and damage resulted to some pieces because of poor packaging.
Customer service is exceptional. All parts damaged were replaced promptly. Be sure to take plenty of pictures of the order upon arrival as recommended. Good documentation will be the key to getting replacements. Examine all components for hidden damage, particularly doors as they don't have enough padding for corners to avoid damage in some cases.