"Product is as described."

Product is described and shown online. Good Job!

"Great customer service and high quality…"

Great customer service and high quality product.

"Arrived quickly and exactly as…"

Arrived quickly and exactly as described. Fits my MacBook perfectly. What a great blue color.

"CS is very responsive"

CS is very responsive! No hassle at all. This is my first international order and they answered all my questions.

"Good price and quality product."

Good price and quality product.

"Good service and quality"

Good service and quality

"They live up to their promise"

Quick, favorable solution to product that broke. Tech21 lives up to its warranty.

"Never received my item I got a reply…"

Never received my item I got a reply about it I wanted the refund or reship item but never got a answer back I just want my money back it’s been a long time

"Great experience"

Easy to use website and the phone case arrived quicker than I expected. Great quality which was expected because of the brand.

"Lack of Response from Helpdesk"

As a 7 year customer and advocate of Tech21 products, I am so disappointed at the lack of response from three emails I sent to the Helpdesk, specifically to Miranda. I have an iPhone 15 Pro case that turned yellow after six months and requested a replacement case after submitting my proof of purchase. I provided three different shipping addresses in the Miami, Florida area and I was told they could not ship because each postal code was considered high risk for fraud. I am now stuck with a yellowed clear case that’s only six months old. I am so disappointed in the lack of response.

EDIT: After Erika’s comments about the HelpDesk being there to assist me, I emailed them again about the yellowing case I purchased six months ago. It’s been 5 days and no response from them. If they would respond and tell me they would not replace my item, I would have more respect for them. Unbelievable!