"I used my online cards to register and…"

I used my online cards to register and verify billing address,the money charged was supposed to be back to my account but unfortunately they didn't release it back

"Well done Kamatera!!!!"

The experience with Kamatera has been incredible. They are fast and efficient and responds within minutes to a request. They are super helpful. Mr. Einstein Oren is the best and definitely an asset to the Kamatera team. Thank you.

"I have found the service very fulfilling and satisfying."

I have found the service very personalised, prompt and timely.

They take the time to build a relationship for the long term.

Great experience and delivery and customer support the the primary distinguishing factor for mission critical businesses. They are at the top in support.

"I have worked in IT for 27 years and…"

I have worked in IT for 27 years and have often found companies failing to provide decent products at reasonable prices. I recently opened a trial account with Kamatera,... and to my surprise, it actually went much better than I had expected. It's idiot-proof to use, and the layout makes it easy to pick server locations, and server config (cpu, ram, storage...). You also see the pricing as you do the config and you have the chance to select monthly or hourly billing and you can see all the costs very clearly.

They have lots of standard images so you can roll out ubuntu with python in a few clicks and there are so many pre-made images saving you time. Great offering, happy to keep with them for our dev and test environments.

"Its working really good for me and my…"

Its working really good for me and my need, thanks

"Charge people without an invoice!"

Kamatera has charged our company credit card three times in the last two months and yet produced no invoices.

When I reached out to their billing department they casually say "for the payments you made in June, you'll receive invoices around mid-August"

In what universe does that make sense?

TL;DR: If you don't need an invoice for your expenses, feel free to use Kamatera. Their admin panel is quite easy to use and uptime is excellent. Technically, it is a great service they provide but as a business it is far behind almost every competitor they have.

"Kama support people are like cross town…"

the support people are like cross town traffic at 5pm they lack any ability to help others just reply with nonsense and point fingers
if you ask them to do something they will still dispite you clearly writing what needed to be done reply with usless instructions and you will be forced to just rply over and over until you finally about to move to amazon or azure they will start to help but only enough to make you more mad how it is they cant read what you write before sending a generic unhelpful reply? and how many days should one be expected to wait for a simple thing you could have done yourself except they limit what you can and cant do because of their garbage interface that put in too may key stroke and forces everthing to be a night mare of typing and backspacing to only put the letters you needed in thru their console .....
took them a week to move teh rdp cals we got from them to the correct server and it was 30 emails it wasnt until i sent to the supervisor that i got help up till that point they talk about us needing a firewall from them that we had yet seem to be unabel to read user and then look at accounts to see what is really needed ....

they arent cheaper than self ownership and i cant image having to wiat for them to recover your systems.... they can not even mount an iso file of a server to upload dispite saying that they could i was abel to do both in hyperv and vmware no issues but they cant ....
offered to help but they then just demanded it be in ova which not sure how to go to ova ffrom hyperv and asked them how would they do that ? no useable info was snet just a liek to 2016 when you could have download a progam that isnt avaible any more without a timemachine ....
why test your answers why you can waste time people are paying for ....

so if you wnat to fight with your host on simple stuff liek vpn to cloud for your users and be gaslighted this is the best Cloud you can hope for

"Impressed by Performance and Service"

Based on recommendations from others, I migrated one of my leased servers from another vendor where performance was good, but support was absent. I am a professional real estate photographer and videographer. I work with a select group of elite realtors that are very demanding. I build subdomain websites for every single property that is marketed, and this requires top notch performance, and frequently, some technical support. My first month has proven to be a very welcome surprise both with performance and both phone and ticket support. I will be migrating all of my professional work to Kamatera.

"Customer Support is total trash"

Customer Support is total trash, they will refuse to fix any issues you have, even if you picked additional support package that is 40-50 bucks a month and they will repeat same thing this is out of support scope. what a joke...

"Account activation with ID and credit card number"

At first everything was very good. But then:
In order to finalize your account activation please send us the following documents:
1. Video of yourself holding your photo ID (we must see the name on the photo id and your photo clearly).
2. Photocopy of your credit card (with only your name and last 4 last digits visible).
Very strange "account activation", haven't faced before. So I quit.