Kamatera
Saf
"Free trial costs 10 bucks"
I wanted to try the service with the free trial, after I inputted my billing details it locked my account and said I had to pay 10 bucks to unlock it.
I disabled my account right away and feel slightly scammed of my time and am not happy about them having my info now.
Gerald Buckley
"Beware... Pick your path deliberately."
Creating a VPS Win10 Desktop was easy.
Getting MS Edge browser or Google Chrome to work on a FRESH instance... buggy and support said (cutting and pasting) "I don't know why chrome would not work.
I fixed Edge you can use it now." and Edge did not work. Then I get a message that I would either need to start over with a fresh instance or pay for managed services.
Furthermore the invitation to provide feedback to a managers email... resulted in my email bouncing despite copying and pasting exactly the address provided.
Lots of different VPS service providers out there. This one seems sketch.
[EDIT: I did delete the old instance and create a new instance. It didn't work well... I didn't allocate enough drive space. Deleted it, created a new one with more space. And, finally, selve-served my way into a working instance for what I needed. I appreciate where the support team was coming from now. At the time I was a bit triggered and I do apologize. Updated the rating to reflect my fresh opinion. Just do your homework and understand what you're in for.]
JP
"It is refreshing too call a company and…"
It is refreshing too call a company and get an actual person on the phone. These guys also know their stuff.
Tanish Hasan
"I left fr"
Bruh they made things harder and a lot scam-like environment.
I got it after a website named guru99 advertised. Shame on guru99
Vivianne Lee
"They reject your card during…"
They reject your card during registration, then immediately lock your account and request you to deposit 10$ to activate your account which doesn't have a service yet. Be very careful using this site. you have been warned.
Charles Lowry
"At first service was decent and support…"
At first service was decent and support was good but then like most companies it just gets worse. Closed account months ago and now receiving desperate attempts of communication via email. They could do much better.
Artem
"Everything was fine"
Everything was fine, except the fact that I could not enter my console due to not being able to get email verification code to my email address. But thankfully to the support the problem was solved.
customer
"My experience with Kamatera’s customer…"
My experience with Kamatera’s customer support team was excellent! They were very helpful and responded quickly to all of my inquiries. I had an issue with my account, but they resolved it professionally and refunded my money quickly and without any complications.
I truly appreciate their fast and effective support. A great experience, and I thank them for their constant assistance.
Thank you, Kamatera, for your amazing support! I will definitely continue using your services.
Amine
"An unfairly high bill compared to my actual usage"
Kamatera required me to add my debit card before starting the free trial. After the trial ended, they sent me a bill that was unfairly high compared to my actual usage. I chose not to pay it, but they continued attempting to charge my debit card for months until they eventually succeeded.
I find it unacceptable that they have been attempting to charge my debit card for months without notifying me via email about these attempts.
I’m planning to request a partial chargeback from my bank.
Shamit
"Worst hourly provider"
My experience with kamatera is the worst. I’ve asked to increase quota because I needed to optimize on MetaTrader 5. I asked which setup would work best and once I created that setup, started to optimize, left during night and one optimization that should take about 01:30h with the specs selected, was still optimizing for 7 hours!!! Spent more than 75$ combined in combinations of specs and lost hours on this and never worked well!! They make you pay more and lower the specs internally so that you use more time to pay in hourly payment circle. Never again!
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