Kamatera

Business Services
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275 reviews
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Kamatera

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Coolhazer

1.00/5.00

"$10 scam from Kamatera :)"

First I registered and created a server. A day later the account was blocked - I sent all the necessary documents. The account was unblocked, but they told me to make a deposit of $10 to check the payment method - I topped it up. A day later, the account was blocked and support did not respond. It's day 6 or 7. no answer

hosting scammer provider!

UPD:
the money was returned to the card a week later, but I shared my identification data with a company of scammers who did not even respond, who can use it anywhere, so the scammer hoster still

28/02/2024

Dmytro Donets

1.00/5.00

"Never deal with these scam artists!"

Initially, they offer you a VPS server and 1 month for testing. I took the bait, registered, and spent time setting up and deploying the server. About 12 hours later, they blocked me with the following statement, I quote:

"We regret to inform you that your account activation has been temporarily suspended due to an inability to approve it at this time. Our team has been diligently reviewing all accounts, and unfortunately, we were unable to proceed with the approval process for your account.
To resolve this matter and activate your account, we kindly request that you make a small first-time deposit. You can do this by navigating to the billing section in the console. This will enable us to expedite the approval process and grant you access to our services."

The most interesting part is that I tried to pay the deposit, but my account is blocked, and I can't even do that ))) I wrote to support, but got a response that "I am forwarding your request further," and then silence. I don't understand the point of doing business this way. I strongly do not recommend this company, as you will just lose time and end up with negativity.

27/02/2024

user

1.00/5.00

"DO NOT DO BUSINESS WITH!"

DO NOT DO BUSINESS WITH!
I have deployed about 10 VPS and loaded my card info etc on their website. after about 2 weeks they SUDDENLY stopped all my servers, blocked access to my account and asked me to upload a VIDEO of me holding an ID for "verification purposes". mind you they have just charged my card for services for the upcoming month. I have then asked for a refund for the remaining unconsumed portion of the services BUT they have refused and told that I'm still incurring charges until I upload the video. which I declined to do!

26/02/2024

Victor Ugorji

5.00/5.00

"Great customer follow up"

Oren follows up with customers to ensure better understanding of their experiences and the required support.

19/02/2024

Ale

1.00/5.00

"Esperienza Negativa con Kamatera: Addebito Inatteso e Complicazioni nel Rimborso"

Durante il periodo di prova gratuito di 30 giorni offerto da Kamatera, mi sono scontrato con un addebito inaspettato sul mio conto. Ho dovuto contestarlo e dimostrare che avessi effettivamente usufruito dell'offerta gratuita. Questa situazione ha destato preoccupazione sulla trasparenza e l'affidabilità del servizio. La mancanza di chiarezza nei termini e le complicazioni nell'annullamento del pagamento riflettono negativamente sulla professionalità e l'attenzione al cliente di Kamatera. Sarebbe auspicabile che migliorassero la gestione delle transazioni e fossero più trasparenti per evitare inconvenienti simili in futuro.

18/02/2024

eva

5.00/5.00

"No-nonsense and no red-tape approach to…"

No-nonsense and no red-tape approach to cloud computing. 100% up time, very responsive, friendly support team. And, a good price!

30/01/2024

Steven_W

5.00/5.00

"Fantastic product, Easy to upgrade, Phenomenal Tech Support"

I'm new to the whole virtual server thing, but Kamatera has been outstanding. I use Kamatera to host my streaming radio station. It is very easy to use with Microsoft Remote Desktop as well as using the smartphone app. I also really enjoy being able to increase hard drive space or CPUs quickly. I can just do it from my Kamatera account and then, with a quick reboot, it's there! Finally, I'll say that the customer service is outstanding. I had a few issues and questions in the beginning and the tech support was phenomenal. I've been recommending Kamatera to all my colleagues. This has been a total game changer.

24/01/2024

L Phillips

5.00/5.00

"Kamatera is Amazing!"

I have used all the major providers of Cloud based servers. Kamatera is by far the best. The dashboard allows you to create a server in a minute or so and it is clear exactly what your charges are going to be from the start. The actual equipment they use at there data centers is top quality. Need to upgrade, downgrade or backup a server? It's so simple. There are no hidden fees. They provide a dedicated account manager so you can get answers quickly. The technical support is the best I have ever experienced. I have never had a server go down. There pricing is very competitive.

24/01/2024

Kostas Kandralids

5.00/5.00

"The services are absolutely perfect"

The services are absolutely perfect. The management platform very impressive and helpful. The ticket support really fast.

15/01/2024

rocky tu

1.00/5.00

"I recently discovered that I had an…"

I recently discovered that I had an active subscription with Kamatera, of which I had no prior knowledge. This lack of awareness has led to an inconvenience that I find quite frustrating.

13/01/2024
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