"Stay away at all costs from this…"

Stay away at all costs from this "company".

They told me I have a "debt" of $220, and suspended my account, not letting me access it and delete it. This is an account I have never used. That is how they make their money, by scamming people. Inventing chargers. Not letting you completely shut down an account.
Worst customer service in the world. Never seen a company behaving like that. Do yourself a huge favor and don't ever use their service.

"Top shelf service"

Top shelf service. Never experienced this level of support in this industry before. Highly recommended.

"Invoicing scam"

If you are just browsing for AWS alternatives pls stay away from Kamatera, it's not worth the hassle. Services are standard but more expensive than the competition, the problem comes after you terminate your free trial, delete your services and disable the account, they will still charge you and there won't be anyone willing to help (account reps never reply).

They also do not reply to account deletion requests under CCPA, (or GDPR according to other reviews).

My only recourse was to file chargebacks with my CC company and block any further attempts by them.

"They refused to delete my account…"

They refused to delete my account (which is illegal, they legally need to delete someone's private details on request) and they ignored subsequent support queries. Their claim is that they need to hold my details for tax reasons, but I disagree with this: I haven't given them any money, there's no financial relationship between me and the company.

Clearly not a company who care about their customers. Avoid.

edit: Their response claims they need to hold customer details against their will for GDPR reasons, which is also a lie. There is no reason why they would need to hold the details of someone who hasn't engaged in any kind of financial relationship with them who wants their details deleted.

edit2: I have revised my rating upwards due to their pretty decent support response.

"Stay away SCAM"

Stay away SCAM
It's a scam guys and take ur CC ( Credit Card ) Info and then tell u to get more info to active ur account and it keep charge u... and they don't answer u
also all good review r fake as u can see they don't help us at all scaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaam

"From AWS to Kamatera"

We migrated from AWS to Kamatera and improved performance and reduced costs by 40%. We had 3 linux servers and 3 windows servers and the migration is quite complex. Kamatera has been extremely helpful during the migration and now that we're up and running, we've found the support to be responsive and professional.

"Stay away SCAM"

Stay away, they charged me 20$ for a service that I never used!

They sent a bill titled" Random Card verification " what is that ?? IDK!! 20$ for card verification??

Started 2 tickets and they do NOT answer.

Live chat not helpful, all he said that he prioritized my ticket.

Still, didn't receive a refund!

### Edit ### : You have charged me yesterday another 19.5$ ( I'm not using your services )
Please refund and delete my account + my credit card information.

In addition, didn't get a refund as you said!

"Happy with Kamatera"

Just finished building an Windows RDS environment and migrated several servers to the Kamatera infrastructure, creating a private cloud for a customer.
Good working infrastructure and excellent support.
We are very happy with Kamatera.
Placed this review again because trustpilot removed my first review. Had to proof I was a real customer of Kamatera. I send them the proof but never heard back from trustpilot. NOT happy wit trustpilot.

"bad that you have to put in your…"

bad that you have to put in your identity card It is a big security risk and it is very expensive if you compare with some other vps hosting and no good support I had recommended contabo

"Excellence at service and support. 10/10"

We arrive to Kamatera after several bad experiences, the final one iFastNet, who not provide us security and online attention.

Kamatera cover ALL our needs as financial institution and more, the support online team are always ready to help and the manager Oren take as personal the client needs.

We at MAXIMO DESARROLLO are more than happy and wish to continue working with Kamatera over all our project.