"Excelent customer service"

Aeza's customer service is top-notch. They helped me through every step of setting up my VPS. The servers run smoothly, and the pricing is fair for the value. Highly recommend!

"Reliable and affordable cloud hosting"

Aeza's cloud hosting is both affordable and reliable. My website's performance has been smooth, and the uptime is excellent. I only wish they had more detailed tutorials for beginners.

"O VPS da Aéza provou ser uma plataforma…"

O VPS da Aéza provou ser uma plataforma fantástica para meus projectos de desenvolvimento. A capacidade de implantar e testar aplicações de forma fluida o tornou uma escolha confiável para meu trabalho.

"I have been a loyal customer of Aeza…"

I have been a loyal customer of Aeza International for many years. Throughout this time, I have always adhered to their terms of service and maintained a good standing. However, one day out of the blue, my server was blocked without any prior notice or warning. When I reached out for an explanation, I was simply pointed to a Spamhaus listing, but no specific details or proof were provided. They refused to engage in a reasonable discussion to solve the problem.

This experience has been incredibly frustrating, and it is disappointing that Aeza International seems unwilling to take any responsibility or resolve the matter professionally. As a customer who always paid on time and followed all the rules, this treatment feels unfair and unjustified. I expected more transparency and fairness from a hosting provider.

Updated on 29.10.2024
After reading the provider's response, I was genuinely surprised by their position. Here’s how events actually unfolded. My server was blocked solely based on a notice from Spamhaus, and it happened instantly without any opportunity for appeal. This is something their support has consistently reiterated. They keep referring to their Terms of Use, which I now strongly recommend everyone read carefully. In my view, it is an impractical and poorly crafted document that fails to protect customer rights.

From the very beginning, I was informed that the decision to block my server was final. No proof beyond the Spamhaus notification was provided, nor has any evidence been shared since. Support’s response remained the same: that my service was blocked due to alleged reputational harm as my IP address was flagged by Spamhaus. It’s also worth noting that Spamhaus currently lists 104 Aeza addresses across its records dating back to summer, which does not seem to concern the company in the slightest.

In the end, I was told that a senior specialist made the decision to block my account, but they do not have the time to discuss the matter with me. Based on my experience, I cannot recommend Aeza International to anyone looking for a dependable hosting provider.

Updated on 30.10.2024

It’s rather amusing to see Aeza rapidly removing its IP addresses from Spamhaus lists after my review. However, their support team still responds robotically, reiterating the same message: the decision is final and not subject to appeal.

Regarding their Terms of Use, it’s almost laughable. Anyone interested can take a look – it feels as if it were written by an underqualified student without oversight. The overall message boils down to this: the client has virtually no rights. The document even states that by registering, you agree to receive advertisements, and opting out is impossible. The only way to stop receiving ads is to delete your account.

I would love to include direct quotes, but Aeza’s website is currently unavailable. Either they’ve blocked my home IP, or something else has broken on their end.

In any case, I’ve said what I intended. I sincerely hope that, in an effort to salvage their reputation, Aeza will revise their Terms of Use. Wishing you all the best, and may your business thrive.

"Au fur et à mesure que mon entreprise…"

Au fur et à mesure que mon entreprise se développe, le VPS de Aéza s'est facilement adapté à mes besoins. Le panneau de contrôle est intuitif, ce qui simplifie la gestion et les mises à niveau des ressources.

"Aeza servers are some of the fastest I…"

Aeza servers are some of the fastest I have ever seen. However, the setup process can be tricky for VPS newbies. Overall, their services are great, making them a good option for power users.

"A terrible experience"

A terrible experience: I have been using VPS and VDS for years and have never had such a bad experience.
I ordered a server from them, and the server took an extremely long time to get prepared. I waited nearly a day to get the server information (this day is gone from the monthly plan). After getting the server info, I tried to change the system through their site, and it updated quickly. However, I couldn't use the server after that; it just threw errors and never connected.
I tried restarting it and shutting it down, but nothing worked.
Then I contacted support, which claimed they would respond in ~60 seconds, but they took 6-9 hours to respond. Once they responded, they never replied again until another 6-9 hours had passed.
It has now been another day, and I still can't use the server.

"Works good. Terrible interface. Overpriced."

Getting the work done when it is set up.
But: long payments processing, long tickets processing, terrible bugged old interface, huge commissions on payments, quite expensive servers comparing to competitors.

"Aeza's cloud hosting is reliable and…"

Aeza's cloud hosting is reliable and allows my site to run smoothly. However, choosing the right plan took some effort and a longer free trial would have been nice. I highly recommend them though!

"The support saves the day"

The support saves the day! The support team at Aeza is fantastic. They patiently helped me set up my VPS. The server speed is awesome, but the interface could have been easier to use, especially for beginners.