"Техническая поддержка "

Ребята из тех. поддержки очень дружелюбные и опытные. На пальцах рассказали что и как работает, помогли подобрать нужный(по моим запросам) сервер. Крайне рекомендую «aeza”. Спасибо, что вы есть!!!

Вове Братишкину привет :D

"I received my refund as i never ordered…"

I received my refund as i never ordered their service.
Didn't ask for it, didn't want it.
Wasn't going to provide anymore info.
Someone hacked my personal account for paypal.
That's all the information i provided.

"Switching to Aeza's VPS improved my…"

Switching to Aeza's VPS improved my website's performance. Customization was easy, and I handled high traffic better than my previous host. The server's reliability has made a noticeable difference, and I'm glad I switched.

"Imaо sam malo problema sa podešavanjem…"

Imaо sam malo problema sa podešavanjem svog VPS-a sa Aeza. Srećom, njihov tim podrške je stigao u pomoć kao superheroyi! Bili su brzi, ljubazni i pomogli su mi da to popravim brzo. A+ za korisničku podršku!

"Perfect for software development"

Perfect for software development. It runs multiple stacks smoothly and protects my local machine during testing. The VPS's versatility allows me to work across different platforms with easy.

"Мощная производительность"

Мощная производительность, низкая цена! VPS тарифы от Aeza - это просто находка! Я не мог проверить, насколько крутая производительность за такую цену. Идеально подходит для тех, кто ограничен в бюджете, но нуждается в надежной платформе хостинга.

"En gros, l'hébergement cloud d'Aeza est…"

En gros, l'hébergement cloud d'Aeza est fiable et pas trop cher. Mon site marche nickel, et il a l'air d'être en ligne en permanence. Par contre, la plateforme a un coup de vieux comparé à d'autres. Y'a pas toutes les fonctionnalités super innovantes qui font kiffer les gens qui cherchent le top du top.

"Buy AEZA with caution !!!"

Buy with caution! I purchased a one-year Hong Kong server on March 18, 2024. I was notified in June 2024 that the server would be forcibly deleted due to their work adjustments. Still, they claimed they would provide a refund of the remaining value, but so far (September 2024) March 3), I still have not received a refund, and I no longer receive a timely reply when consulting customer service.


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After endless waiting, I tried the customer support on the AEZA website and the official AEZA group on Telegram, but none of them were resolved quickly. Finally, I couldn't bear it anymore and submitted a review on Trustpilot. I didn't expect that the problem that lasted for more than a month was solved in 24 hours?

This is very interesting.

The forced deletion of the Asian server and the slow refund incident seriously affected my business and consumed a lot of my energy. This is the worst service I have encountered in all these years. I hope my experience can serve as a wake-up call for everyone to choose to cooperate with AEZA carefully.

By the way, share another thing that makes me feel that AEZA is unreliable.

The reason why I bought AEZA Hong Kong VPS with an annual plan was because I saw their promotional information. The original text is as follows:

From 03/13/24 we launched a sale that will not be repeated - 50% discounts on all VPS.
The number of servers is limited.
If you doubted the quality of our services, it's time to try.
And if you don’t like it, we’ll definitely return your money!

Since I have long needed a high-performance VPS in Asia, I have been paying attention to AEZA until the above promotional information appeared, especially the description of worry-free refunds if you are not satisfied, which made me buy a one-year plan without hesitation.

However, when I got the Hong Kong VPS they provided, I conducted a simple test and found that some aspects did not meet my expectations, so I immediately submitted a customer support ticket for feedback. After careful consideration, I requested a refund.

But, without a doubt, I was rejected in the end.

Despite this, since my business needs to be in Asia, I still enabled their Hong Kong VPS, but the initial forced deletion incident occurred only half a year later.

I think you will understand what I encountered. If you don’t want to repeat the same mistake, I hope you will carefully consider cooperating with AEZA.

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Additional response to AEZA's reply below.

I've had enough of AEZA's sophistry, here is the full customer support ticket, you can judge for yourself.

The full conversation screenshot is linked to imgur at /gallery/buy-aeza-with-caution-76q9JjZ

"Safety comes first and functionality…"

Safety comes first and functionality comes second. I switched to Aeza because of their top-notch security. Their WAF and DDoS protection gives me peace of mind. That said I miss some of the features of my old hosting provider. Overall, Aeza is a good choice for security-conscious people who can handle a somewhat limited feature set.

"Рай для разработчиков"

Рай для разработчиков! Как разработчик, я обожаю инструменты, которые облегчают мне жизнь. Облачный хостинг Aeza просто потрясающий! Настроить все легко и он отлично запускает все мои проекты, независимо от сложности. Очень рекомендую!