"Superior Customer Service"

If anyone wants superior service ask for Krish at Big Box because he is respectful, knowledgeable, and charming. I have always bought new cars so buying a second hand car was a different experience. Krish helps you in every way. The cars are practically new and the Service section run by Renee is highly recommended.

"Tried buying a Mitsubishi Triton today…"

Tried buying a Mitsubishi Triton today but gave up. Rang yesterday and got prices and availability. Told they had 3 in stock of the model I required. Rang this morning to confirm and arrange a time to view the vehicles. Again told they had 3 in stock. Turned up and apparently they only had one and they had just sold it. Totally wasted 2 days of my time because they either lied to get me in there or had no idea what stock they have.
Strongly recommend using another dealer
Very disappointed.

"My daughter and I were car shopping and…"

My daughter and I were car shopping and while looking we found BigBox cars - where we were helped by Jye explaining to us the cars functions and how to use them...... Buying our new car from Jye was a Great choice. We are so very happy with our safe reliable car....which is important for women on their own. Thank you.

"Amazing costumer service"

Friday we walked into big box car yard looking for a Hilux and loan for our son. After speaking to Dori explaining our son didn't turn 18 till the weekend she sorted all paper work prepared for him to apply on the Monday, he then drove away in his new car on Wednesday. Dori went above and beyond to get the loan approved for our son. He is now a very very proud owner of the Hilux he wanted and we couldn't thank Dori enough. We haven't been able to get that smile form his face since you called him with the approval.
Overall the car yard was easy and not pushy. Made sure our son was comfortable with his decisions and helped in every way possible.
I as a parent would have no hesitation taking any of my other children back there for hassle free car and loan.

"Recently bought my eclipse cross …"

Recently bought my eclipse cross through big box cars as I saw too many good reviews about them
I wouldn't reccomend this dealership to anyone .people in finance section are too slow and wouldnt even call customers to let them know where there finance applications are.
It's been 4 days since I have picked up my car finally and haven't even received any info.regarding road side assistance as promised by them. Honestly my first ever bad experience with any car dealership in last 10 years
Good luck guys with this dealership OP

"Outstanding customer service"

I recently purchased a new Mitsubishi eclipse cross from big box cars. I live in Townsville and had lots of questions to ask, regarding transportation of my new car and how I was going to trade in my old car.Frag answered all of my questions.The service I have received from Frag was outstanding. We hit a minor snag with transport and he sorted it immediately and I received my car quicker than I thought I would. From start to finish it took 8 working days to receive my car in Townsville. Great service I would highly recommend big box cars.

"A massive thank you to Rachel at Big…"

A massive thank you to Rachel at Big Box Cars for the no haggle and no pressure as we bought our 2016 Triton. 5 stars 🤩🤩🤩🤩🤩

"Exceeded all my expectations!"

A great experience that challenged all my preconceptions about used car dealers. Very helpful, polite and knowledgeable staff, no hassling or pressure, and quality vehicle stock at competitive prices. Very generous access to the car I was inspecting, and a massive thank you to Dennis, Krish and Dori for making the whole process so easy. Would definitely recommend Big Box Cars to others.

"Do your homework if you have a trade…"

Do your homework if you have a trade before going to Big Box Cars. We had a 2008 Pajero that we received a poor offer on from this company. The offer frankly was laughable. Fair enough, I understand they are there to make a Dollar. So we walked as there are loads of dealers out there and ended up at of all places at their parent group (Motorama) and was offered close to double on our trade. We signed on another car that afternoon and was extremely happy with the service received from Motorama. What's more Big Box car in part states "No haggle." Oddly they were ringing us that afternoon offering more on a our trade. I thought no haggle??? Ironically, if they had of offered the trade in price in the morning they offered in the afternoon more than likely we would have accepted it. Maybe a lesson for Big Box cars. People are not stupid and will research what their car is worth and just be upfront in the first place. Because Big Box cars gave such a low offer on the trade they have lost the sale of a ASX for our son (nil trade) and we be looking to help our daughter buy a car in July so through thinking their customers are naïve they have lost 3 sales already.

"It was easy to find a competitively…"

It was easy to find a competitively priced car and no haggle deal is really win - win for both dealer and buyer. I was further impressed about how they dealt with a minor problem I found after I purchased the car. Every staff dealt with the problem promptly and pleasantly. Thank you.