Bigboxcars

Transportation Access and Assistance
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670 reviews
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Customer Reviews about

Bigboxcars

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Homin Kim

5.00/5.00

"GOOD EXPERINCE OF BUYING 2ND CAR"

Hi guys. I just found out a car what I want, then applied book a teat drive 4pm. But I had arrived. Around 3pm. However they had just helped me to have a test drive. The car was nice and looked just new. It was 2015 Navara st-x model. Anyway I needed a loan so I talked with Denny and he helped and explained about loan. I got condition approved loan through CBA and he told me 'get a quote from CBA and show me then we compare CBA and our loan. Yes, I showed him a quote, then he said it is really nice quote. If real document comes with it sign, otherwise tell me again.
Anyway I have really bad English about phone call, so I thought to join car insurance after pick up the car then drive insurence company. But Denny told me 'I will help tou to join car insurance through phone call while I am talking on thephone in front of him.
Then I just joined insurance.
And honestly The car had problem of rear tail light cover before I picking up rhe car day, so I talked them please fix it and Keishi had just replaced as new part. So I was good however, I have found out brake and reverse lights did not work which replaced area. So I contacted Krishi and we met then he just apologized me then we arrange when we gonna fix it and jusy fixex it just on time. I have a really good experence of Big box car. No pushing to buy and helping everything when asking.

Thank you.

07/12/2018

Baz Devlin

5.00/5.00

"I had problem connecting to bluetooth…"

I had problem connecting to bluetooth everyone on the team tried to find a answer to the problem Jay and Rob even sent the car back to Ford and gave me a loaner car for the weekend that was terrific! Turned out to be not their problem but my phone! The staff there were fantastic and i would recommend them to anyone- Baz oh and they gave me a great trade and i now have the car i really like at a price i think was fair!

26/11/2018

Gen O'Neill

5.00/5.00

"You'd be crazy to go anywhere else"

My experience with big box cars was simply awesome. As a first time car buyer it could have been a daunting experience, with advice about dealing with dodgy car salesmen in my mind, but it was completely the opposite. From the start, every person I interacted with was very laid back and knowledgeable, with absolutely zero sales pressure or tactics. From test drive, to finance, to picking up my lovely little car was a breeze. Couldn't recommend big box highly enough. Sean & Mitch in particular were great to deal with.

24/11/2018

Jackson Relph

5.00/5.00

"Made the buying"

Made the buying, insurance and drive away same day experience so easy.
Darren and his team out of the Brisbane dealership made it a good choice to go there.

29/10/2018

Atairangi

5.00/5.00

"The Dream Team"

The professionalism of Jay outshone her bright bubbly personality. She is a very talented sales person who made buying my car very comfortable and easy. Dori is a just simply astonishing and went above and beyond. Both women are amazing and I highly recommend buying your new car from these lovely ladies. I couldn’t imagine buying my new car any other way. Perfect & professional customer service. Dori and Jay - Team work makes the dream work!!!

14/09/2018

Stephen Madden

5.00/5.00

"Great customer service and excellent car"

Thanks to Jay and Dori for making the purchase effortless and professional, especially given I was overseas and needed to do everything over the phone. Very happy with the customer service and the car, and would recommend to anyone!

24/08/2018

Chris Jeong

5.00/5.00

"Excellent service and help!"

Excellent service, with no pressure, Dori,Tyson,Jay and the young man who delivered my car were exceptional! They made my purchase of my Toyota Corolla such a wonderful experience and I am so very happy with everything! Dori was knowledgeable and very kind to help me through the process and the team had so much patience to guide me.I am very happy, kind regards Brenda

03/07/2018

Noel Cowling

5.00/5.00

"Good communication"

Good communication with Cheyne during the sale, I purchased the car on trust as I hadn't seen the vehicle till after purchase. Thanks again, regards Noel

28/06/2018

Salve

4.00/5.00

"I found the staff helpful and friendly"

I found the staff helpful and friendly. I like the way they set up the vehicles.

17/06/2018

Michelle Bader

5.00/5.00

"AWESOME AND WORTH WHILE"

Have to say it was an excellent experience in buying a car. No pressure from our Sales person Colin who gave us lots of informative information and was very helpful especially on the day of pick up, when he went over and above helping my husband set things up. Mitchell our Finance Guru was truly amazing and helpful with all our questions and answers. A totally worthwhile purchase for us. Would highly recommend to anyone looking for a quality used vehicle to go see the people at Big Box Cars.
Thanks from Peter and Michelle.

16/06/2018
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