"SOS service has saved my company."

SOS backup service saved my small graphic art company. I had a hard drive disruption. After a major repair on my MAC, I was able to recover all my files from my most recent SOS backup. Great service and simple to use cloud program to download files and review usage plans.

"Not very transparent"

Try finding anything in your account about when your account expires or how much it is when it renews. It doesn't exist! Crazy... I know they don't want you to know and see these things. They also make canceling a huge pain. Will never use them again.

"Don't use SOS, and make sure your data is saved elsewhere"

I have used SOS for a few years and been reasonably happy but this year's renewal has changed my view. I was given very short notice that my account was due for renewal, and as I was about to go on holiday I had no time to back up my data before the account expired (it includes my business archive) so I had to renew. I couldn't find any account details showing my renewal dates on the website.

I was told if I didn't renew there was no grace period and my data would be deleted. I reluctantly renewed. When I came back from holiday they had taken a payment higher than the amount agreed, which was already 3 times higher than the previous year's charge. After protesting they refunded the difference and only issued an invoice when pushed.

Don't use them.

"Cancellation is a hassle"

Cancellation is a hassle. It's 2018, it's pretty shady to try to force people to sit through waiting to chat/talk to someone to cancel a subscription.

"Poor Mac client - NO simple cancelation possible once U are, you stay !"

Poor Mac client, and actually no way to cancel subscription, that's a trap !

"No way to cancel automatic subscription"

Not bad product, but they do not provide a way to cancel automatic subscriptions, and their billing team isn't available during Australian hours. I tried to chase this up with a tech support rep, but he just said someone would contact me and nobody did. The chat with the tech support rep simply cut out.

"Digital Data Protection 24/7"

Even a small file modification is quickly sensed by SOS and the data are backed up instantly. Moreover, all the file versions are stored remotely & any version of the file can be retrieved anytime. I am also getting SOS data backup reports to email.

"Robust backup product for an amazing price"

SOS is a really good online data backup solution. My data is safe and off site with the added benefit of being able to access it from anyplace using pc or android phone. This is not drop box or sugarsync but a robust backup solution that maintains current and historical versions of all your important files. Very easy to install. Initiates with a message after PC starts, giving me time to pause it if I need to do something in a jiffy.. Shows progress and what is backed up.. On-line support was also very helpful in solving a problem. A great product at an amazing price point!

"Reliable Backup Solution for Business Data"

I am an owner for a small business and installed SOS online backup to secure my business data. I am backing up data from 4 PCs. Nice thing about SOS is, I am getting daily backup reports to my email id from SOS that has information about PC Name from which the data are backed up, No. Of files backed up, etc. Now, I don't worry about data loss because my business data is protected by reliable backup solution.

"Best Online Backup Available At An Affordable Price"

SOS is probably the only backup solution that enables users to backup PC / Mac / iPad / Facebook and access it all from iPhone or Android devices. With SOS I seamlessly backup two home PCs , one Mac and an iPhone, all at one integrated price.. no hidden charges, no per device incremental cost.. Using SOS I can access files on-the-go and anywhere, archive my files forever, get unlimited versioning, free local backup... and most importantly complete data security through its military grade encryption during data transmission and storage...

All this at an amazing price point of less than $5 per month! It's truly the most comprehensive online backup solution available for consumers like me who are price sensitive, without compromising on security and latest features...