"Hot water problem."

It has been two months since Hocu installed our new boiler and radiators. My wife had been rushed into hospital and spent 6 days there, we came home and at 9pm we found we had no hot water. I rang Hocu, thinking I would get an answer machine where I could leave a message for first thing in the morning, I was surprised when Vince answered the phone. I explained the situation and Vince said he would be with us in less than 45 minutes, he was with us in just over 30 mins. He diagnosed that due to a power cut the boiler had tripped and within 5 mins we had water back on. My wife and I would like to thank Vince to for the professional and speedy solution to an otherwise stressful week. Many thanks all at Hocu.

"A further positive review for HOCU."

I wrote a positive review for HOCU in May, after they'd dealt with leaks in our central heating system. Since then Rob has carried out a full service on the boiler, with a comprehensive report on its condition. And Martin and James replaced faulty pop-up wastes in two basins and freed a seized-up shower valve (which I thought I was going to have to replace). Again the service was first class. Punctual, polite and efficient. And again admin and communications were excellent.

"A trusted local company."

HOCU have plumbed our extension, plumbed our business and recently plumbed a new kitchen for us. We use them again and again because they are professional, friendly and work to a high standard at a fair price. A local company and a pleasure to hire for work. Thank you Vince & HOCU.

"The guys are everything you would want…"

The guys are everything you would want and expect; on time, polite, friendly and tidy. They explained to me what they were doing and got on with the jobs. The office staff communicate well during the booking and payment process.

"Reliable company. Highly recommended."

Martin and James did a powerflush of the heating system in my house and replaced a radiator. Very pleased with work done and would highly recommend. Will use again.

"This is the second time I have used Hocu"

This is the second time I have used HOCU & as previous I received excellent service from a very prompt initial response to my enquiry, to the job being completed in a professional & timely manner. A strong work ethic was demonstrated by the engineer who was polite & conducted the work to a high standard.

"Very considerate company"

Very thorough and helpful from start to finish. Extremely professional Rob, Martin and James were so considerate of our personal situation, in which I was so grateful for. Thankyou Hocu, I will definitely use them again

"Would highly recommend HOCU"

Would highly recommend HOCU. From engagement to completion, the communication is clear and open and both Grace and the engineers ensure you’re fully aware of what is required to complete the work and the costs involved. Incredibly flexible and very friendly in the process.

"Great team and would recommend"

Really friendly and knowledgeable, the work that they undertook threw a few curveballs but they were clear throughout the process of what needed to be done and were quick to provide a new quote with options.
Rob took everything in his stride and worked hard all day to make sure the job was completed.
I would certainly recommend them and wouldn’t hesitate to use them again.

"Very good service"

Very good service, zero complaints. Had boiler fault fixed and a couple of radiator thermostats replaced. They're very good at communicating, work is as quoted, and is completed efficiently and cleanly. What's not to like?