"I would recommend HOCU"

The HOCU team were great from start to finish - phone staff responding quickly to my initial enquiry - providing information about my appointment and trying to accomodate my time needs as well as clearly pointing out all costs - engineers arrived on time and were very polite. They carried out the work as requested, were professional and tidy and did a good job!

"Having an engineer named Rob who was…"

Having an engineer named Rob who was courteous, confident and new his job inside and out. So with that in mind left him to it and gave me regular updates when required.
My existing thermostat wasn’t fit for purpose and advised me to use the Hive technology as this was very reliable. The office gave me a price and decided to accept this and work commenced. Within 1 hour the thermostat was up and running and Rob explained fully the workings of it.
A very happy customer and from now will be using this company

"Excellent service!!!!"

We needed our boiler serviced as a matter of urgency and Grace arranged for an engineer to come round within 48 hrs of our request.

When Rob serviced our boiler, we was excellent. Nothing was too much trouble and his work was first class.

I wouldn't hesitate to use HOCU again and I would thoroughly recommend them..... 5 stars all round!!

"Full marks on all counts."

We have had problems with our central heating system for a while; slow to respond, and not holding pressure. Neighbours recommended HOCU. They were quick to respond. After discussions with Vince, I decided to pay for a leak survey. That showed up a leak in the coil within the hot water cylinder, and also a probable leak in pipework in the ground floor screed. HOCU replaced the HW cylinder, then flushed the system and suggested putting in valves to isolate the suspect section of pipework, which proved that it had indeed been leaking. Vince and Martin then worked out a plan to relocate and re-pipe a radiator to eliminate the section of pipe in the screed. This was a difficult job, on pipes in a confined space, but the result is neater than I thought possible, and although it is early days we now finally have a system which responds quickly and holds pressure. Vince, Martin and James have been helpful, courteous and efficient throughout, and admin, billing and communications have been excellent.

"Hocu, fantastic plumbers"

Hocu have always attended promptly and professionally. Martin was very professional and knowledgable. He carried out the work required to a high standard and is always polite and respectful. Another wonderful job completed.

"I had a leaking tap in my boiler"

I had a leaking tap in my boiler. Rob was very helpful and got it fixed in no time. Excellent service!

"Best local plumbers"

I decided to have a new radiator fitter.phoned HOCU,(who I've used before) .I got a swift reply ,came out that day and priced the job.Two days later new radiator was fitted. So very pleased with the work(thank you Martin).No fuss,no mess and brilliant job done.you wouldn't have known they been. Punctual and helpful.best plumbers in town .

"Excellent"

I have used HOCU a number of times over the past few years and each time the service has been excellent. The admin team are friendly, helpful and efficient and the engineers are punctual, knowledgeable and professional. I would have absolutely no hesitation in recommending them.

"Fantastic service"

Highly reliable, incredibly thorough and did a great job. So fantastic to find a company that you can fully trust and who do a good job. Also appreciated having someone available by phone to contact at any time.

"Total professionals"

What a professional job new boiler fitted plus power flush, all explained as work carried out. Will totaly recommend hocu what a bonus to have such a professional clean and tiny workers.
Will definitely recommend hocu, how good to know they aren't all cowboys out there !