"The wardrobes we bought were great…"

The wardrobes we bought were great quality, the process from purchase to delivery was smooth and quick.

The after sales support received is top class. I needed some spare parts after having the wardrobes a few years and Paulina was extremely helpful and sent me what I needed free of charge within a couple days.

I would highly recommend Arthauss!

Thanks Paulina you are a star.

"BC-03 Vertical Wall Bed Single"

BC-03 Vertical Wall Bed Single

I ordered this bed for my sons room to help space.

Firstly I would like you say thank you to Arthauss. From the time of the order up until delivery I was kept upto date and given precise times for my delivery.

Upon receiving the bed I began the build and as I came to the final panel I found I was a few fixings short. Upon contacting Arthauss I received a message back within 10 minutes and the replacement parts where in the post and with me the following day. Great customer service, Thank you Paulina.

The Bed itself I am really impressed with, especially the quality of this product. It takes some time to build. I think I was done within 7 hours. The manual for the build is massive and the step by step guide is a must. For someone who does plenty of DIY and home builds you shouldn't have a problem, however is your someone who doesn't have much experience doing these projects either get someone in or have someone to help you build this. Don't forget you will need to drill into you wall in order to fix this bed to the wall which is required for this bed to work safely.
This build is possible with just one person and I was able to complete this without any assistance. This is helped by the fact the product is moved into place before any of the heavier parts are attached so no need to have two people to lift. However if needed have a second person as this will help.

Overall I would definitely order this product or similar products again and if I did I would defiantly order from Arthauss as their prices, and customer service was spot on.

Thank You.

"Very Poor instructions"

Very Poor instructions good delivery and customer service
. Good product

"We got a gorgeous bed from Arthauss…"

We got a gorgeous bed from Arthauss recently, and honestly could not be more pleased. Really really excellent.

Two small points to consider: the instructions are not the best - my poor husband took around 6.5 hours to build the bed together with my dad, and they're both good DIYers. Just bear that in mind, but don't let it deter you as the bed is really excellent, and everything looks amazing - we'd 100% buy it all again.

Also, do let this set air out a couple of days. I'm currently pregnant with twins, and queried Arthauss about the slight chemical smell, and they promptly responded with tests and documentation as well as advice - really top service.

Overall highly recommend this set and Arthauss in general - they definitely have loyal customers in our family. :)

"Inadequate Instructions, cheap materials and stressful!"

The wall bed was very tedious to build and the instructions could definitely use more annotations to help understand certain sections, particularly with the springs. Its not clear how tight the springs are supposed to be, the instructions have an image showing a 30mm gap however following that left them too loose and anything less than 25mm was far too tight. The bolts and screws were also very cheap and low quality as multiple snapped as I was tightening them and the heads of others bowed. The biggest issue came when I noticed the bedframe wasn't fitting square within the main unit. I assumed that I'd be able to adjust the frame by loosening the bolts that connected the two parts, but this just opened a whole can of worms. As previously mentioned the heads of multiple bolts here bowed so if I ever wanted to change it again it would be incredibly difficult. Secondly and the most serious issue is that no where in the instructions is it mentioned that to make these adjustments you must loosen the springs first, I didn't do this but was very fortunate I didn't lose my arm as the spring loaded bar snapped back with such force that it broke the bolts and completely busted the spring guard. The process to trying to put this right has been incredibly frustrating and I wouldn't advise anyone go through the stress of it.

"Double wall bed and mattress"

I have bought the double wall bed and mattress and am delighted with both. The opening mechanism of the bed is good, took a bit to get used to. The mattress is very comfortable, I have been using it a lot over this Christmas period. I would highly recommend both items as a solution to additional sleeping space in your home.

"Good quality product+ excellent…"

Good quality product+ excellent costumer service

"Very sturdy wardrobe but takes time to build."

From ordering the wardrobe to receiving it I was kept informed about delivery. The wardrobe was very well packed in 6 boxes. It took quite a long time to build (approx 6 hrs with 2/3 people). It’s very good quality apart from the back of the wardrobe. The back was very difficult to attach, this is the reason for only 4 stars.
Once the insides were built we had to move it into position which was very difficult due to the weight of the furniture. Once finished it looks great and has lots of storage.

"Very helpful …payed by bank transfer…"

Very helpful …payed by bank transfer which was much better and problem solved the glitches in the address details …
Excellent customer communication and delivery service
Thanks Team

"Good delivery on time well made…"

Good delivery on time well made furniture at a good price reasonable easy to build with some experience