"Outstanding customer support"

The customer support is outstanding. I had a minor problem and they worked tirelessly to successfully fix it.

"Questions were answered promptly."

Questions were answered promptly.

Program: SUPERIOR

"P7M to PDF in 2 seconds"

P7M to PDF in 2 seconds
Great!

"easy to use"

easy to use. Finally one that a converter that works as it should, no registration, no tricks, just does what it should do: drag and drop and convert ! thanks!

"The OST to PST converter works like…"

The OST to PST converter works like designed:
it converts the OST very simple and fast.
But compared to other products best is the test version, which works till the end without limitations (you only have to press enter several times), whereas other products convert your OST an than guide you to the payment before you can download.
Because I need to use the tool exactly one time, I didn't needed a licence but donated finally to Coolutils.
Thx for your great service!

"Converted a large file without any…"

Converted a large file without any hiccups. It was an instant download without having to create an account or purchase anything. Truly a great tool.

"grande"

grande! rapidissimo e davvero soddisfacente.
complimenti e tanti ringraziamenti

"Ottimo"

Ottimo, facile da usare ed affidabile

"Fantastic Resource!"

So easy and fast! Saved me a lot of time and frustration. Bookmarked it so I can use it again if needed.

"A Decade of Loyalty Ignored"

My company has used Total Cadconvertor and CadConvertorX SDK for over 10 years, purchasing many copies during this time. After migrating servers, I couldn't reactivate the product using the previously paid exe and license key, as it said the key was incorrect. Support informed me that the key should work with the matching exe and license file from the time of purchase, but it wouldn't activate the newest version, which I didn't expect it to. Despite having the correct files, it still didn't work, effectively blocking me from using the software I purchased.

Support then told me I needed to pay $950 to get the latest version. This X SDK version is just a .dll with no notable new features in the past 10 years, except for a 64-bit version and some bug fixes. This feels like a money grab, and I am now looking for alternatives. There is no reason for this, and it just forces them to lose a long-term repeat customer.

For the reply: I don't think you should have to support it indefinitely either, but I know the keycode worked when I originally installed it with this exact version. You have stated it should work. The keycode is magically blocked now once it is out of support. I am sure you can imagine why I am upset. You could at least send me an "old" version, or keep a repository of old versions available to your customers online.
I still use an 10+ year old version on another application and haven't had to update it. There are no new features, maybe a few big fixes. Anyone can look at wayback machine 10 years ago and see the feature list is identical.