"Almost great!"

Everything was great. The only downside was that we were told cables would be pulled through existing conduits, only approx. 2 weeks prior to install. We found out a week before install that telegraph poles were being erected, which are an eyesore. Then cables started being installed overhead to houses, which is when we found out they couldn't pull the cables through the existing conduits. The team had been in the village for a number of weeks prior to them confirming about pulling the cables through. They knew they couldn't pull them through and this was not communicated to us. Apart from that, everything else was good. Internet no longer drops out. Small but noticeable difference in speed.
Their system is independent, no other company can use their lines at present, so if you want to go with another provider, you will likely have to keep your BT, Sky, Virgin lines.

"Really nice company to deal with very…"

Really nice company to deal with very helpful

"Each time I have had an enquiry the…"

Each time I have had an enquiry the staff have been very polite, helpful and efficient.
Thank you.

"They fixed it when it stopped working"

Following on from our successful connection, everything was going well until one evening at around 8pm our internet went off. Kloud9 were available on the phone straight away to talk me through the various ways of fixing it. When these didn’t work, their engineer was on site the following morning at 8am to fix the issue. Everything is working perfectly again now. I speak as I find and their after sales service was impeccable on this occasion.

"Very calm and relaxed experience"

Very calm and relaxed experience. Staff easy to work with and confidence inspiring. They can come again. Billie and Wonder!

"An excellent company with brilliant staff ."

This company is efficient and everyone has been pleasant and helpful .The job was done on time and Billie and Wanda did an excellent job of installation and they made sure everything was left neat and tidy .We are very pleased with the help and service we have received from start to finish .

"Excellent Installers made all the difference"

Despite issues with faulty cables, the installation team, Adam and Billie, went the extra mile to ensure that we had our new connection up and running by the afternoon.

"Fast and efficient install!"

Just had it installed and all good so far. Very helpful installer did a nice job and all working with very good speeds circa 500Mb - will see how it evolves over the next few weeks!

"Professional service "

Professional service
Very polite/knowledgable

"Fab from initial contact to…"

Fab from initial contact to installation...
Very happy. Thank you 🙂