"Great service from Miltons St Helens…"

Great service from Miltons St Helens from Kieran from start to finish he really looked after us, picking a watch for a christmas present. Would definitely recommend this shop.

"Really nice staff"

Really nice staff, pleasant and quick transaction, mark was very helpful and cheerful

"I saw a ring that I wanted (certainly…"

I saw a ring that I wanted (certainly not needed!)
The staff were patient with me as I tried to decide which of the 2 similar rings I wanted. Eventually I chose the slightly more expensive one, that also needed resizing. This was done within the price, and I was able to collect the ring 2 days later.
I got a certified diamond and platinum ring from a leading jeweller-David M Robinson-for more than 50% less than it would cost to buy new. I don't think I'll ever buy new jewellery again!!!!

"The staffs have a good customer service…"

The staffs have a good customer service approach. They are fabulous. Thanks

"Professional and friendly service"

Professional and friendly service. Thank you Janine for your help.

"Fantastic experience "

The whole experience was fantastic , very patient staff and answered all our questions we had . The bottle of champagne was a very welcome present . Thanks to all the staff

"Engagement Ring delight"

Dear Milton’s Team,

I wanted to take a moment to express my sincere appreciation for the outstanding experience I had while purchasing an engagement ring from your store. From start to finish, the service provided was exceptional, and I especially wanted to highlight the incredible support I received from your assistant, Pauline.

Pauline’s knowledge of your products, attention to detail, and customer service was nothing short of brilliant. She guided me through the process of selecting the perfect engagement ring with such care and expertise. She took the time to explain all the options available, making sure I understood everything and felt confident in my choice.

Her politeness and professionalism were apparent in every interaction, but what truly stood out was the way she went above and beyond by keeping in constant contact with the jeweler who was crafting the ring. She regularly provided updates on the progress, ensuring that the diamond stone would be set perfectly into the ring and within a required timeframe – a level of dedication that made the entire experience even more special.

Thanks to Pauline, in your St. John's, Liverpool shop, I was able to find the perfect ring, and I couldn’t be happier with the final result. It’s rare to come across someone so attentive and committed to ensuring their customers have the best possible experience, and I’m truly grateful for her help.

Please pass on my gratitude to Pauline for her exceptional work, and thank you once again to the entire Milton’s team for making this such a positive and memorable experience.

I just hope she says yes now! (She will!)

"Heidi was so very helpful and her…"

Heidi was so very helpful and her knowledge around diamonds and the ring I chose was exceptional

"Simply the Best"

Bought two rings from Miltons Chester at an excellent price and couldn't be more pleased. The staff were friendly, very patient and not at all pushy. We deliberated over a couple of days and they were happy to set the items aside in their safe until we had decided one way or the other. Special thanks to Becky and her male colleague in particular (apologies, can't remember his name) who were just great. Once we had decided to proceed to purchase Miltons took care of the required re-sizings very quickly and at no extra cost. The complementary bottle of Champagne we were given when we collected our items was the perfect finishing touch! A fantastic experience all round and would have no hesitation in recommending Miltons. We will be back.

"Helpful Friendly Staff"

My first time in Milton's, I received excellent customer care from Janine. Practical and personable I got the help I needed and wouldn't hesitate to go back.