"I went to Milton and felt so at ease…"

I went to Milton and felt so at ease The lady that dealt with me was called Rachel. She was so lovely and nothing was a problem. Explained everything to me. I explained to her that it was my 50th wedding anniversary. She was so lovely and explaining every detail of the ring. it was the Miltons in the present Liverpool. I also went to the Milton iin Liverpool the lady, was very helpful, but I still wasn’t sure . when I met Rachel, she was so understanding and made me feel at ease. It wasn’t a lot of money to some people but it is a lot to me and my husband just to let you know you have wonderful stuff and that are very experienced in what they do, I would like to thank everybody and especially Rachel also they gave us a bottle of champagne which was very nice of them. I wish you all the best for the future in your business and lots of love to Rachel, thank you so much xx

"Thank you!"

The team here are lovely! I was served by Andrew and he guided me through buying my first piece of jewellery. He was really helpful and made the experience really special by sharing my excitement. Couldn’t have asked for a better experience. Thank you!

"superb customer service"

we was assisted by Janine today with a small issue with our bracelet. She was an amazing help and a credit to the company.

Big Terry on the door is extremely pleasant and always smiling.

thanks for the help and a smooth visit, we will be back for sure.

"Great prices & staff"

I have bought several items from Miltons & always find their prices to be very competitive & the knowledge of the staff great. Many thanks to Lena @ your Birkenhead branch for all her help & patience sourcing the right chain for a pendant for my daughter - exceptional service

"Great Service"

Unfortunately I needed to raise funds as my car needed major works and I took my 50 year old charm bracelet to be valued. The bracelet hadn't been worn for several years but it had so many memories. I appreciate the staff's kindness and the value of my bracelet covered the cost of the repairs. I thought the staff were kind and professional and I highly recommend this company.

"Excellent experience - very highly recommended"

The people at Miltons in Chester are a real pleasure to deal with. I bought some beautiful Boodles earrings recently and can say honestly that the whole experience was fantastic. I dealt mainly with Andrew and Stuart who were friendly, knowledgable and patient. I never felt under pressure and they were very clear and transparent in sharing information with me. I will certainly come back and have no hesitation in recommending Miltons.

"Highly Recommend"

Visited this shop today in Chester to sell some jewellery and precious stones. Staff were so pleasant and helpful. Great advice given and Ian went out of his way to help me identify the precious stones we had. A very professional and clearly very knowledgable jewellers. Thanks again for your help. Highly recommend.. will most definitely be returning

"A wonderful experience"

Our second visit in two weeks, an exchange completed and a further purchase made. Without doubt one of our greatest customer service experiences. The entire staff are helpful, thoughtful and highly professional with Stuart in particular being a joy to deal with. Cannot recommend them highly enough. Resizing carried out while we shopped, great product knowledge and always happy to help. We will definitely return. Many, many thanks. My wife is delighted with the rings chosen, one of which was sent from another branch so that we could view it in Chester. Above and beyond.

"Excellent customer service."

Excellent customer service.
Had my ankle bracelet repaired. It was done quickly. I've been here before for watch batteries and was always impressed with the service. Will definitely go back again and get him to do a custom earrings for me. Very happy with the friendly service in the Milton Mall.

"A pleasure to deal with"

Having bought a high value Rolex from Miltons a few years ago and found the whole process faultless and totally professional, I have since had other Rolex watches serviced with Miltons. They go out of their way to help me and the advice from owner Heywood Milton is second to none. Living in Surrey I find London Rolex agents both overpriced and offhand, and would recommend Miltons even if you need to travel to get there. A pleasure to deal with.