"Excellent service and packing"

Have ordered a lot of vinyl over the years and can say in terms of the packaging Assai is the best I have experienced. Really well packed with care. Excellent customer service on the occasions I have dealt with them too - e.g. combining orders to reduce postage charges.

"Brilliant!"

Assai Records continue to be great! Their customer service is excellent and Stephanie is excellent!

"Great customer service!"

I bought an lp from Assai online and stupidly forgot to update the delivery method. I emailed the support team and received a response promptly with instructions on how to rectify my error. The person I communicated with, Stephanie, was brilliant. I can highly recommend this company and will be buying from them again.

"Great items in their New Year sale at…"

Great items in their New Year sale at some incredible prices. Service just as good, items well-packed and shipped really quickly despite ongoing postal industrial action. Top work!

"Amazing customer service - highly recommended"

Great records at a really good price (and delivered quickly), but it was the customer service that really stood out. Despite me making an error with my order they really helpfully went above and beyond to sort. Amazing customer service, very grateful.
Will definitely be returning, thank you again.

"Great record shop"

Great record shop! Really good customer service and I managed to find a rare vinyl for my son as a Christmas present. It was delivered with care . I highly recommend.

"Excellent shop"

Great shop with excellent service

"Rare vinyl"

What a service 💥 As a Cinematic Orchestra fan.. this was the only place I could find a vinyl copy of "The Crimsonwing"! Great price and delivered within a couple of days. Ace! I'll definitely be ordering more. Pleasure to deal with - thank you

"Great Service"

Great Service, Speedy and Efficient!!! :)

"Limited edition signed obi strip LP"

I purchased an LP with a signed obi strip, all was good. When the item arrived two of the five signatures had been glued over by (I assume) Assai records staff. When I complained all I got was an email saying return the goods at my own cost. Wow, their mistake, goods not as advertised by Assai and I have to pay for their failings, this leaves a bitter taste. Previous dealings with Assai records have all been good.