"No pushy selling"

No pushy selling. Excellent sales rep who didn’t try to get me to replace all full windows instead of just glass replacement for some. Two full windows replaced and six double glazed glass windows glass only. Installers were excellent and efficient. Cleaned up everything including the driveway. Will use them again.

"We ordered kitchen door 🚪"

We ordered kitchen door 🚪
More than 10 time's contact with them but unfortunately not results..."send someone to check"😞 4 months waiting for someone
The door 🚪 is not currently fitted...
I'm not recommended
Sorry.,.

"Buyer Beware. Stay Away From This Awful Company!!!"

Absolutely appalling customer services. In fact it’s non existent. Shoddy workmanship, leaky windows and doors. Not cheap especially for what you get and the doors DO NOT meet the requirements for household insurance standards because they are not fit well. They leak, let draughts in and use plastic frames that are not fit for doors. I have contacted the company MANY MANY times and they just fob you off and tell you they will get back to you and then they never do. I can’t give this company less than 1 star unfortunately but they do not deserve even 1 star. The people who I have spoke to from this company are rude, patronising and don’t care about their customers at. I wish there was a way for me to get my money back and have the awful windows and doors this company put in completely removed from my home because every time I struggle trying to lock / unlock my door, every time someone comes to my door, every time it rains and water comes in both the door and windows I am reminded about this cowboy company and how much money they exploited out of me. This company lie and deceive and prey on vulnerable people. Buyer beware! Stay clear of this place.

"Verry good professional service was…"

Verry good professional service was verry happy thanks

"Thank you guys for the service you…bisto"

Thank you guys for the service you provided yesterday friendly staff excellent quality windows definitely use again and tell my family and friends.

"Brilliant company"

Brilliant company. Called them out for my parents house. Ordered a new door with valuable input from the sales man taking about couple styles etc. Very professionally dealt and never let’s us down with price.

"Won’t allow minus stars"

Won’t allow minus stars

Disgusting service took my
Money and ran! Con artists had whole
House refitted acoustic windows and new doors. Look great performance is disgraceful, one doesn’t open correctly, cold air coming through others, you contact them they ignore you, email, calls all ignored all u want is a good job and you get cowboys

"Awful company, stay well clear"

If I could leave no star review. I would advise anyone to stay as far away from this company as possible. Ordered 3 new windows with triple glazing as advised by sales person in order to reduce outside noise.
The fitter had absolutely no customer service skills and was so rude I almost sent them away and cancelled my order altogether.
Post fitting, the new windows have made no difference to the level of outside noise and Weather guard are completely uninterested in any further communication. Once they have your money, that it from them.
They do not return calls, respond to letters of complaint, and will not even come back out to investigate unless you pay them more money.
Spend your money elsewhere as this company are a joke.

"Friendly company and quality doors"

Good company and the composite doors we ordered from Weather Guard windows are very solid and really top quality!

We ordered a set of French doors and new cottage style front door from Weather Guard Windows. The doors are really great quality and I can’t knock the finish of the doors. We have had a lot of compliments from our neighbours since we had the new doors fitted and it’s really improved the curb appeal of our home.

My only gripes with our experience was firstly the sales pitch was a little bit too pushy.
We knew we wanted doors but the sales person was quite persistent that we should also get brand new windows (which was out of our budget).
I feel this could just be toned down a little bit and sale person just needs to read the customers mood a little bit better.
Lastly, the fitters where really nice guys and friendly, but they forgot to fill the holes for the wedges and new fittings for underneath the new French doors this caused some moisture issues but was quickly and easily solved with some expanding foam and a little sealant.

However the doors really are beautiful and we are very happy with our experience and purchase from Weather Guard Windows.

"Recommend - but admin needs sorting"

Well where do I start. The salesman was overly aggressive and quite frankly obnoxious............I should have turfed him immediately. However, I persisted and was grateful that he did point out the issues with another company I had quote for me and the issues were quite hair-raising so I am grateful for that fact I didnt go with them. So we agreed on a price and to be honest the installation went well and I have no complaints on that front. The lads came and did the job very well. A broken window on installation was replaced at my convenience so I cannot fault them on this.
My issue is with the Certass certificate. How many times do I have to ring up for this??? 8 and counting. 3 months!
They have done the hard bit..........Surely registering my new windows and doors is the easy bit. So my advice to you is get the Certass certificate BEFORE you make the payment. I know people hate admin but this is a vital document and should be a priority.

UPDATE - I have now had my Certass certificate sent to me and I have to thank Hugo for this. He stepped up and delivered on his promise to get it sorted out for me. Take a bow young man. You are a credit to the company. So I do recommend this company. Just get the admin sorted out - otherwise it will have been 5 stars :)