"Had a window and door fitted today"

Had a window and door fitted today. Sales guy was nice and chatty and not too pushy. Office team were always helpful and polite when I spoke to them. The fitters were a fantastic set of lads, they did a great job and cleaned up well afterwards.

"I am happy with the windows there were…"

I am happy with the windows there were a few hiccups along the way but in the end all is fine thankyou

"Very good clean service"

Very good clean service

"We have had a wonderful experience with…"

We have had a wonderful experience with this company from the initial quote all the way upto fitting. Fantastic service would highly recommend

"***Excellent Service***"

Well what can I say, absolutely great service from the moment I placed my order, to the time it all all complete. The process itself was very easy, from the staff the workmen. Very happy with the quality of windows.

"Disgusting telephone manner from the…"

Disgusting telephone manner from the lady who answers the calls.

"Poor company, best avoided"

Like other people, I too have not received a ten year guarantee certificate. Since they fitted the new windows and doors 12 months ago I guess that is another lie that the company tell people. The whole thing is disappointing from start to finish - the 6 week installation time given by the sales person turned into 6 months, the windows arrived with some scratched and cracked glazing, poorly fitted trim and we have had problems with door hinges so they don't operate properly, condensation and mould on inside of bedroom windows. They are really hard to get to fix problems. Once they have been paid they want to take your money and run and only daily calls and threats to contact Certass to complain will get them to take any action. Best avoided unless you like lots of hassle. The only reason for 2 and not 1 stars is that with a LOT of effort they will eventually come back to try and fix things and because most of the staff are at least friendly and polite

"Had windows and door fitted in nov"

Had windows and door fitted in nov, we have phoned 4 times for the 10 year certificate and for the certass certificate said it will be sorted. Phoned certass and they still have not heard from Weatherguard

Has anyone have who used this company received the 10 year certificate or certass certificate ?

"Full of false promises"

Ordered porch and windows from this company last February was promised fitting within six weeks. Windows were fitted in July after a lot of chasing and false promises. Porch was fitted end of August wrong roof put on and they tried to tell me it was a free upgrade I wish I could put pictures on here of the mess and carnage that was left. Porch at the minute is all the colours of the rainbow from black green and orange with mold and damp. Have had another builder in to be told that it is not sealed properly on the outside, and that it needs stripping back completely and redoing. If the people from weatherguard see this do not contact me with anymore false promises. I fell for it before and took previous review down against my better judgement. It won't be happening again. You had too many chances to rectify your mistakes!!!

"Just had a new composite door fitted it…"

Just had a new composite door fitted it looks really good and the quality is excellent. The fitters were brilliant, very friendly and knowledgable, the door was fitted with no problems and they cleaned up after them.The only problem I had was communicating with the office for a fitting date but in the end everthing went well.I would use this company again.
R Barrett