"La instalación así como los tiempos de…"

La instalación así como los tiempos de montaje fueron perfectos. Personal muy amable y atentos. Te informan en todo momento de cualquier duda que te surja.

"Biff up the after sales support"

Biff up the after sales support. Nice people on sales and the ones you can find in after sale. After 9 month from the installation Sunhero cant get there stol together and organise the documentation for our sale of surplus electricity or help us out with the grant application.

"Excelente servicio"

Excelente servicio. Han sido rápidos, a buen precio y con una instalación perfecta. Han supervisado en todo momento el estado de la instalación, trámites legales, etc y he sido atendido siempre por personal especializado en cada paso.
No hay robots, locuciones grabadas ni tienes que empezar de 0 a contar todo a un operador como con muchas otras compañías.
Te valoran como cliente y no te hacen perder el tiempo como muchas otras compañías. ENHORABUENA!

"Producto ineficiente y servicio inexistentente"

El producto instalado tiene saltos inesperados del inversor. La producción de energía no llega ni al 2% de los paneles instalados. El servicio post venta no atiende el teléfono ni responde a los correos. En cuanto a la gestión de las subvenciones no han hecho absolutamente nada. Extremadamente insatisfecho

"Profesionalidad y excelente atención…"

Profesionalidad y excelente atención desde el minuto uno. Satisfecho con la instalación y la gestión del todo el proceso. Muy recomendables.

"Desde el primer contacto todo perfecto…"

Desde el primer contacto con SUNHERO hasta hoy, el momento de poner en marcha la instalación, toda mi experiencia ha sido muy positiva. Muy agradecido a todo el equipo.

"El servicio posventa es inexistente"

El servicio posventa para subvenciones no funciona. No saben hacer su trabajo, no contestan ni te devuelven las llamadas y no te guían en absoluto. Para colmo si tienes una avería es un número de pago.

"The right decision for Solar power provider"

I also had seven other quotes for solar power. I was impressed by my first contact and online video conference with Angela. I was given a very good overview of their process and had all my questions answered and was able to see that the level of knowledge at all levels was far higher than my expectations. It was obvious they were keen to offer a very complete service throughout. An extremely informative quotation followed that placed their company ahead of all the other providers, and comparison to the other quotes showed that Sun heroes were a better financial deal to go with. They were keen to answer any questions I had some before ordering so a further personal call with the teams solved all of that. The technical knowledge was clearly apparent, and they even provided an array of information to help me decide which Electricity provider would be best for me. Sun Heros also include help with all the Registrations for and discounts that we are entitled to with just the fees being my responsibility regarding local building permission IBI discounts and registration for the electric supply companies.
I felt safe ordering from Sun heroes and their deposit was just 10% with the rest only after completely satisfactory installation. The Install Team were extremely helpful with a pre installation meet and a clear idea where it was going and the route into the house for the cabling. The Installation from the guys was courteous helpful in every way. They were a model of professionalism and the work aesthetics were uppermost in their minds to have the cable paths as discreet as could be. Needless to say they left the home on completion completely restored and cleaned.
Sales, Installation, aftersales and ongoing support has passed me on from one stage to the next with introduction to each person dealing with me with a name and phone number provided to contact for any of my needs that may have become apparent.
That service continued to a check that I am completely satisfied and subsequently I am left with a follow on contact and phone number for the future.
I have no hesitation in saying that Sunhero is the right decision to make both technically and financially

"buena atencion"

me han atendido perfectamente.

gestores eficientes, me han aconsejado y presentado la oferta que necesitaba en tiempo y forma adecuados.
(especial mencion a Federico,que fue el gestor que me asignaron)

Sin duda, recomendaré esta empresa a mis contactos.

"eficiencia y profesionalidad optimas"

Todo el proceso de gestión e instalación han sido muy profesionales y eficientes. Lo recomiendo