The Star Stick
VANESSA SOUTHWELL
"Haven’t received all my order and get…"
Haven’t received all my order and get no response from this dodgy company after multiple emails and messages.
The phone number doesn’t even work. Don’t buy from them.
Kellie Martin
"Never received my whole order :( I have…"
Never received my whole order :( I have emailed asking why but have not received anything back from anyone about y I did not receive all of my order
Rachel
"Best toilet brush & cleaner ever 👌🏼"
Best toilet brush & cleaner ever 👌🏼
Sara Stefan
"Awesome product"
I have no bad review, it's a great product and recommended
Elizabeth Hanley
"Unreal great"
Unreal great
Ali
"Incorrect order amount on subscription"
Incorrect order amount on subscription. Money taken out
Emailed twice to have same rectified with no response
Kate Apa
"It took over 2 months to receive my…"
It took over 2 months to receive my order this time. I needed refills for my star stick and it took a very long time. When I tried to contact you about it and asking if you had received my order and why it was taking so long I did not receive a reply. So although I really like the star stick for cleaning the toilet, it took way too long to get to me and couldn’t get in touch with you.
LisaW
"Replacement offer for faulty star stick never arrived. Owner not responding to emails"
I made a bulk order from Star Stick and on its second use, the star stick broke. After emailing the owner (who committed to sending a replacement), I’ve waited 6 months. Follow up emails have been ignored and I’m now stuck with a huge amount of discs which are useless. Both spray bottles leak continuously (even in the off position) and the window cleaner leaves smears across mirrors and glass. If I could give Star Stick no stars, I would.
Amy
"Scam company...delivered once...then…"
Scam company...delivered once...then they ghost you
Rebecca Moore
"Would give no stars if possible"
Would give no stars if possible. Customer service is abysmal.
No reply to emails, no answering of calls, after weeks of no contact, tried endlessly to contact company. After research, appeared many others were in the same boat. When I eventually raised a dispute through afterpay, suddenly, product was available and shipped, despite many requests to cancel the order. Would never recommend and will tell others not to use this company. Such a shame as I may have been a loyal, returning customer. Do better.
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