"Had issues with the website"

Had issues with the website. We normally purchase via PO but I was sent an e-mail from Ida to place the order on the website. I was blocked and was sent a link to use to get unblocked which did not work. today, 3 days later, I was instructed to call to place my order. Drew was very helpful and stayed on the phone until he received confirmation the order was being processed. He did say he was going to send me to IT, Darin I believe but ended the call instead. So I have not cleared up the website issue.

"Good service"

Good service. Had some problems with login password.
Had to call a tech.

"HIGHLY RECOMEND"

MADE ORDERING QUICK AND EASY. VERY NICE AND HELPFUL

"Excellent Customer Service"

Despite having some difficulties getting an account set up via the website, Drew and Darin were incredibly helpful. They made sure I was still able to place an order and get what we needed. Definitely recommend Omegasonics for not only great working products but top tier customer service as well.

"Excellent product and service!!"

Excellent product and service!!

"Quick Answers"

I had a simple "kill-switch" problem. My questions about filters were answered and was informed beyond with edification about pumps. Salesman Greg was really helpful. I was answered in a matter of minutes.

"Darin came to our facility and provided…"

Darin came to our facility and provided direct hands on training for the use of our omegasonics equipment. I would say this training is a vital part of the entire system. We have been using ultrasonic equipment for years - but the information we learned in our time with Darin was phenominal and will have positive impacts in our entire contents cleaning and processing service.

"Fantastic Training Outline"

Very thankful that hands-on training is offered after purchase. Yes, an extra expense but the lessons provided by Darin were very informative.

"Online store was very easy to navigate…"

Online store was very easy to navigate and had all the maintenance items listed to order.

"Talked with drew In The past about the…"

Talked with drew In The past about the whole sonic cleaning process when I bought my first unit. Now I’m in the middle of buying a second unit and drew has been very helpful with helping me chose the machine that will fit my needs