"Excellent prompt service and very…"

Excellent prompt service and very competitively priced. I will definitely recommend to family and friends and have no hesitation in purchasing from this company again. Thank you H.S. Johnson.

"Good service"

Purchased a G Shock over Christmas. Easy transaction and fast delivery.

"Scam"

I’ve returned a watch for repair on 08/09/21 and still no news about it. They’re are gonna reply to this saying Covid bla bla bla, but the truth is this is a f***ing scam. I have absolute no need about it ever since. Send me proof this was sent to your supplier for repair. Send me the status of it.

I’m warning you people, DON’T WASTE YOUR MONEY WITH THIS COMPANY!!!!

"A stunning Sternglas Watch"

I've always had a great experience with HS Johnson, fast delivery, good communication and a fantastic service. The watch is great too ... a stunning Sternglas S02-MA09-KA01 Men's Marus Automatic Rubber Strap Wristwatch.

"Excellent customer service"

HS Johnson had the watch I wanted at the best price, it was delivered in a couple of days. The watch wasn't for me, so I returned it and they refunded me immediately without any delay. THAT is good service, so on this occasion I didn't buy a watch but based on the service of being able to return something without any hassle, I have confidence in the company and undoubtedly will buy from them in the future and they wouldn't have to be the cheapest because I can rely on them.

"Excellent service and product- definitely recommend!"

I recently purchased an Elliot Brown watch from this company, initially driven by their competitive price, but given the high cost of item was still concerned whether the company were ok. I’m extremely pleased to say the watch was delivered very securely and promptly and is of excellent quality. I had cause to contact customer services via email, which in my experience is the real test of a company- again they have been brilliant, they responded straight away were very helpful. I look forward to purchasing from them again and definitely recommend them to others

"Most useless customer service I have…"

Most useless customer service I have ever seen

Lost my packet somewhere in transit
Not able to find it or contact with delivery partner refuse refund me or redeliver despite law
Absolutely helpless
Wondering who hired them and pay them for that kinda of "service"
Just awful

Never ever again want obuy from them and recommend avoid hsjohson company

"I only just ordered"

I only just ordered so I haven't received yet but it all seems very legitimate and professional. The item was posted and tracking number received within the day. With so many scams and postage delays around lately I was just glad they were legit and posted my item promptly.

"Ordered a watch on Sunday and it…"

Ordered a watch on Sunday and it arrived a day earlier than expected in seemingly good order. Not had it out just yet but all well packaged.
Royal mail let the side down a little when I caught the postie putting it down at my door and walking away, no door bell rang and it was a tracked and signed for parcel.
Could have easily been stolen had I not seen him out of a window as was expecting the item with it being tracked.

I would purchase again from HS Johnson just wary about high value items being left at a door with no attempt to ring a door bell.

"Excellent prices"

Excellent prices, probably the best out there. Very fast delivery, packed with care, no problems whatsoever. Highly recommended. 5/5