"ABSOLUTELY SHAMBOLIC!"

ABSOLUTELY SHAMBOLIC!
Professional? In no way shape or form! Failure to communicate, lack of understanding, failures to answer questions! Nobody gets back to you!

My late father passed away and his Will was subsequently held by Right Legal. Requested the Will, apparently they never received the forms, had a telephone meeting with their Probate Department, asked questions.... Never got back to me, chased, chased, and only one individual got back to me who it wasn't his job role! (he did his job beyond what was probably outlined in his job description, unlike the rest of the firm) I actually had to speak to the head of compliance to get an answer, which wasn't much use either.

Matter referred to Legal Ombudsman... Communication through the Legal Ombudsman, Right Legal supposed to contact me from the 23rd July.... 15th August and still no contact.

These people should not be able to deal with individuals who are grieving and at points of your life where your world is crumbling from the loss of a loved one!

Stay clear! Go to a different Solicitor!

[NO STARS WASN'T AN OPTION]

"Do not use"

Do not use! Executors of will with no property involved. 11 months and counting. Probate has been granted but still nothing happening. I have acted as Executor and know how the system works. It is not like this.