"Excellent- happy customer"

Had our roof cleaned and it has exceeded our expectations. So impressed with the process from start to finish, everybody I have spoken to has gone up and beyond, very informative, the guys that came to do the works were very friendly and answered any questions with no hesitation. They left my property cleaner with no mess.

Our neighbours were so impressed they have also booked to get their roof cleaned.

Thank you very much again. I would highly recommended smartshielduk to friends, family and neighbours. Ruby

"Had my roof cleaned and treated by…"

RETURNING CUSTOMER

I have used smartshielduk for the second time now WOULDNT GO ANYWHERE ELSE NOW , i Had my roof cleaned and treated by smartshielduk , fantastic company very professional and the boss Stuart kept me informed of the process, good workmanship the guys who come to do the job was very polite and friendly, i was recommended to them and glad i made the decision to use smartshielduk and would highly recommend to my friends & family thanks stuart and the team

"Roof clean - WARNING"

I had my roof cleaned by smart shield a couple months ago. What I hadn’t realised is that this involved jet washing the roof - something that should NEVER be done as it halves the life of your roof tiles and also removes the protective coating.
Whilst the roof does look nice and clean, the individual that cleaned my roof didn’t take the right approach and was jet washing upwards which caused a major leak through my house. I’ve never had a leak before with heavy rain so it was pretty clear the leak was from the jet washing.
The down pipes were not cleared once the job was done and so filled with moss so that when it subsequently rained, rain water was going down the sides of the external wall and causing damp inside.
I called the main office to have these issues addressed. A different individual came to sort the down pipes (but only checked one). He also didn’t put it back in place properly so had to return again to fix it in place. He also reviewed the jet washing that was initially done and confirmed the leak was from jet washing upwards. When I called the main office to tell them all of this they were completely in denial (and very defensive) about the entire thing and have done absolutely nothing to compensate me for the damage they have caused to my property and the subsequent stress and expenses incurred.

Do not recommend this company at all. At the very least I’d have expected a refund (even if partial to cover damages caused by them).

"Excellent - Highly recommended"

We had our roof cleaned and a new dry verge system fitted by Smartshield last month (August 2021). The quote we received was highly competitive and I thought the work completed by Danny, Nick, Brendon and Joe was really excellent. We have a large bungalow roof that hadn't been cleaned in some decades, and was thick with moss. The guys turned up on time, prepared the area well and worked unstintingly. The roof is now spotless and not a tile was damaged. Our neighbours are very complimentary! The new dry verge system was fitted quickly and professionally, and it looks so much better than the cement it replaced. The guys even took the extra time to repoint our roof ridge tiles when they were fitting the dry verge, which is above and beyond. The roof really looks like new. Afterwards, they cleaned everything up, both around our house and for one of our neighbours who got some moss in their garden. Overall, I can't praise the work enough - Danny, Nick, Brendon and Joe are a credit to the company. Highly recommended, both for price and quality.

"Nick and his team were very organised…"

Nick and his team were very organised and did a very good job, the tidy up could have been a bit better but it was at the end of a long and full days work

"Fantastic job done by Nick & Brendan"

Fantastic job done by Nick & Brendan yesterday they explained every step of the way what was going to happen. My roof looks brand new, so good too get rid of the moss. They prepared well before starting, and cleaned up brilliantly. I have had many compliments already, and would highly recommend them. Thank you. Kev & Jan

"Fantastic job by Nick and Brendon"

Fantastic job by Nick and Brendon. Thank you for your excellent work in coating our roof, looks amazing! They were on-time, clean, courteous and a good couple of lads.

"First rate service and excellent value"

First rate service and excellent value. Danny was highly professional and did a fantastic job. Can’t recommend this company enough

"Excellent Workers Nick & Brendon"

Nick & Brendon, who arrived on time. They are polite. Both of them explained the exact process of how they plan to remove the Moss. They laid sheet where all the dirt moss would land. They did not waste time and took time ensuring every bit of the moss was removed. They answered all the questions which I asked them. After the clearing job was done. Both guys cleaned up the back and front garden, they also cleaned up next door neighbours garden. Ensuring the was left cleaned. Out of 10, l would mark Nick & Brendon for the brilliant work they have done. I would recommend both Nick & Brendon and the Smartshield UK to my relatives and friends.

"Nick and Brendan roof clean."

Had Nick and Brendan clean 15 years of moss from our roof and then treat it to protect for the next few years. Everything tidied up and left as was before but with a fantastic looking cleaned and freshly pointed roof. Highly recommended and price was excellent too.