The Lott

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250 reviews
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The Lott

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Mat

3.00/5.00

"I keep getting the “Houston"

I keep getting the “Houston, we have a problem” message. This has only been happening for the last two days with no issues prior. I have deleted and reinstalled the app with no luck.
How do I fix this?

24/11/2021

Kevin Charles

1.00/5.00

"Complaint reeving misinformation verbally and robot online"

2 months ago I spoke to a real person asking when will notification of win emails, which state win amount , I was told Lotto is fixing but hasn't yet , site says enter the the 26 numbers on tickets . which is a pain and The Lotto is going backwards with technology if they cant fix . Dont try '' The chat line '' it is a robot which continually asks the same question and the asked to complete a unrelated form Very very bad service Kevin

18/11/2021

stephen troy

1.00/5.00

"DONT BLAME LOTTERIES STAFF"

DONT BLAME LOTTERIES STAFF , BLAME THE COVID 19 , BECAUSE THEY ARE ALL UNSUPERVISED AND WORKING FROM HOME , AND COMING UP WITH THIS GREAT IMPROVEMENT, LIKE IMCREASING THE COST OF SATURDAY LOTTO AND GIVING SMALLER PRIZES THEY TRIED .

28/10/2021

Lorraine Pierson

3.00/5.00

"Hi lm having the same problem l do not…"

Hi lm having the same problem l do not have any of the documents that lotto wants so can not get money out of my lotto account

17/10/2021

Marie

1.00/5.00

"Limited ID Options"

Signed up for 2nd chance draw. Now can’t verify ID. The only option I have is Electoral Roll, which is useless as my details are unlisted. Other options not available. I’m not uploading personal documents via your ID document list.

06/10/2021

Rebecca Kappuna

1.00/5.00

"I'm having Houston issues everytime I…"

I'm having Houston issues everytime I try to open my app. I've downloaded a new app but keeps saying the same thing. I'd like this fixed quickly please .

20/08/2021

Consumer

1.00/5.00

"I have been suspecting for a good while…"

I have been suspecting for a good while that people who win the lotto are being selected ( depend on the area they live ) its done for two reasons .ONE to pump up the resident to play more TWO create
new players in areas selected. The casino roulette number are all computerized so the HOUSE always win. So this tells you that ALL the numbers drawn daily are also computerized not random. NEVER believe that ANY gaming is honest. It cant be.

19/08/2021

John Psarakis

1.00/5.00

"Disgusted with Saturday Xlotto changes!"

I am writing this in disgust with the most recent changes to Saturday night Xlotto. I have been playing for at least 21 years with mostly the same group of numbers as system entries. The first 12 years we had a single System 9 entry amongst about 10 staff where I worked. We never got anything major & won around 5 times a year recouping about half our investment winning up to division 4. The system was quite fair with the only grievance that you missed out whenever you got 4 numbers & a supp., as there was no category then or now. I don't think anyone would begrudge the fact that we lost half our money as we knew every week we were in it & had a chance to win the big one. Getting half our money back was a bonus but realistically was in the odds to be expected. After I left that workplace in 2013, I had a dilemma as to how to continue with the same group of numbers that in my mind were more "due" for a big win than they were in 2000. The compromise was that I started a System 8 on my own & retained all but one number. This was still fairly expensive at about $19.55/week but I don't gamble on anything else & firmly believed that the numbers were due. Things continued fairly well considering one less number makes a fairly big difference to the odds but mostly I had similar returns of about 50% for the next 8 or 9 years until the most recent dramatic change. I believed the hype in the advertising mainly about the odds being reduced to about 1 in 40 odd of winning a prize. I failed to look into the details about the changes to the lower divisions particularly 1 + 2 supps & 2 + 2 supps. As such I was tempted to double up on our investment when I asked my wife to pick 8 numbers of her own that weren't used by me. "BIG MISTAKE". After playing for nearly 6 months we are failing miserably having picked up one Div 6 prize of 10 X $7 or $8 & one recent Div 5 I will detail below. This used to be around $10 to $12 for the old Div 6 of 1 + 2 supps which is still 3 numbers the last time I counted them. On top of that, we have lost out a few times when we have actually got the lost categories of 1 or 2 + 2 supps. The last straw was 2 weeks back when my wife's entry struck 3 numbers + 2 supps. I thought 5 numbers out of 8 has got to be good. All we got with a System 8 entry was about $149! This would have been at least double under the old rules. This was the kind of " bread & butter" win that kept you going previously so that one day you might crack the big one. Now that appears to have gone in favour of more $20 mill. draws which are still next to impossible. As such, I cannot continue under these conditions & will have to consider going to Mon or Wed Xlotto that is still the old system. I am saddened to have been put in this position where I have shown loyalty for so many years only to have the goal posts changed dramatically. I feel that there has been no consideration for long term players particularly with the same set of numbers & have now been put in a position of giving them up. The sick feeling I have is that my numbers will come up the week that I am no longer in it. Additional info: Since writing the above & seeing the response from "TheLott", I have done some calculations for my scenario & found the following. In fairness to "TheLott", there is a small gain to Div 5 & also a good gain to Div 4 by virtue of an additional 16 X Div 6 prizes. The problems are any divisions that involve the 2 supps., such as 2+2 (no win) & 3+2 ( see my example above). It would be nice to be suitably rewarded for achieving 4 or 5 or more out of the 8 numbers drawn even if they include supps. Thank you for your acknowledgement.

30/07/2021

Laurel-Lee Colclough

1.00/5.00

"A big fat 0"

A big fat 0. These people are the worst. I am trying to log into my account but then finding out my account has been closed.

22/07/2021

Samuel Jones

1.00/5.00

"This is the third time I’ve gone to buy…"

This is the third time I’ve gone to buy a ticket, it’s asked me to deposit the funds and then it hasn’t purchased the ticket, only to find out when I go and check the results. Why is your app so trash? In this week the numbers that I play every week would’ve won Division 4 - not a huge amount but still enough to be annoyed about. Why do you make depositing the money and purchasing the ticket two different transactions? It seems like you’re purposefully doing it to avoid people actually buying tickets and winning.

15/07/2021
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