"I left my dog with this trainer and…"

I left my dog with this trainer and returned to find her with a bloody tail and sunburn. When I asked about the tail injury, the trainer gave conflicting explanations, first saying it was scraped on a wall and then claiming it got caught in a fence. The trainer even laughed about it, which I found highly inappropriate and concerning.

Upon arrival, I noticed my dog was panting uncontrollably due to the hot weather. The trainer didn't offer her any water until I insisted, which is quite disturbing for someone who claims to be a professional. No real training was completed; they just gave my dog some cheese and called it a day. My dog still pulled on the lead as if no training had taken place.

Their prices are exorbitant, and they don't offer training outside of a small yard, which is not helpful for dogs that need to learn to behave in real-world situations. They also seem to remove negative reviews to appear more reputable. Despite my complaints, they insisted they did everything correctly and were dismissive and arrogant.
Im really not surprised if they try bite back on this one but again it’s no one’s fault but ours! Doesn’t matter if you offer life time support maybe you do that because your s*** and you know you didn’t do any work with the dogs!! Avoid this place at all costs. I was close to taking legal action against them.

"Excellent standard of training "

Our dog took a while to settle in the kennel environment and that caused me a little anxiety. The trainer however, quickly built a good relationship with our dog and it was clear she genuinely loved working with her. They knew how to approach her anxiety and didn’t push our dog too far too soon. It made such a difference to have the lovely videos included in the regular updates, giving us the reassurance we needed that she was safe and happy with the trainer.

"Morgan is a very talented trainer. "

I wish to thank Morgan at the Southampton branch for a very positive experience with Charlie my English setter. I was very limited for time, but with Morgan’s expertise he is definitely improved. He’s an ex hunting dog with absolutely no idea of how to walk on a lead. Morgan literally turned him around in very little time with the necessary instructions to continue the training, he’s already improving in leaps and bounds. I only wish I could have left him with Morgan for a few days. Great job and many thanks Morgan.

"Brilliant care and comms by Morgan in…"

Brilliant care and comms by Morgan in Southampton and the kennel staff. I was fed a plethora of training videos throughout the stay and could see the progress being made daily as well as the state of mind of my dog - his tail was constantly wagging! The handover was great and both my dog and I have learned much in foundational behaviour that we will strive to stick to!

"Morgan is so lovely and extremely helpful"

Morgan is so lovely and extremely helpful. The videos and photos were a nice update as our dog, Horus, hadn't been away from home for that long before or stayed at a kennels.
The training was clear and Horus has responded straight away and we have seen an improvement in behaviour even at home (he was in for recall and reactivity).
Horus has a really nice time and when we go away on holiday we will definitely be sending Horus back.
Couldn't recommend Morgan more. The experience has been great.

"Morgan is a great trainer and has…"

Morgan is a great trainer and has managed to turn our boisterous gsd into a much more calmer dog, making walks more pleasurable. I would thoroughly recommend it,even though it's hard to leave your dog there. He was well looked after and Morgan was super caring.
The videos and updates were very reassuring.
Thank you.

"Morgan was brilliant"

Morgan was brilliant - really good communication and gave realistic expectations. Follow-up with really good clear advice how to carry on with our spaniels training and definitely worth doing for both our dog and us! Thanks again

"Wow - Thank you"

Wow. What a difference.

And it’s not just about our Doodle Goose, but us. He seems so much better - or is it us in better control, or is it a little bit of both?

Wasn’t sure what to expect. But think we get it, now.

We have a lovely boy who has adjusted to clicker training. And we have the knowledge and confidence to put the lessons picked up into practice.

Caitlin was absolutely ace. She kept us ‘pup dated’ with videoes and information on what she was doing and how we can take it forward.

She was patient with our questions and provided a great handover pack.

It’s so reassuring to know we can seek further advice - in the knowledge that it works!

Goose may not be fully over his reactivity, but we know we’re dealing with a dog that’s not aggressive and we have the means to give him every chance of success.

A big thank you from ‘Silly’ Goose and family.

"Polly-Anne & Jess did a fantastic job…"

Polly-Anne & Jess did a fantastic job training Digby. Not only have I seen a massive improvement, but also gave me brilliant advice on how to carry on the training from home. Couldn't praise them enough.

"Morgan is an amazing trainer"

Morgan had our very anxious, very reactive German shepherd. She quickly bonded with her to make her feel at ease and started training.

She was so far gone that walking her anywhere near another dog was a big no no. After Morgan trained her for two weeks we could walk past other dogs. She is still reactive and I never expected miracles but just being able to walk past other dogs with minor barking is a huge improvement in such a little amount of time.

We will be going back and Morgan is helping use from here.