"Good website"

Good website, good product, good delivery.

"Attracted by the items’ great prices"

Attracted by the items’ great prices. Encountered one or two initial problems with the website, but eventually these were positively resolved.

"Helpful and great service"

Helpful and great service

"The BBQ was a bargain and top it…"

The BBQ was a bargain and to top it they were very nice to helpful and pleasant in the sidcup branch especially Faye she gave me a card and I rang the next day and placed my order and everything was fine and she also gave me free delivery which was great I just wanted to say thank you to BBQ Barn for everything I’m a very grateful and happy customer thank you once again 👍

"Extremely friendly"

Extremely friendly, helpful service. Efficient and careful delivery service. If only all retailers in all sectors were this good.

"Very helpful staff we had a slight…"

Very helpful staff we had a slight problem with a missing part but all resolved and replied to any voice mail within a couple of hours

"Super super helpful"

Super super helpful!

Sorted me out with exactly what I wanted, the team spent time finding out what I wanted and didn’t, went through all the bbqs and smokers with me until I decided.

Fast delivery too!

"Kamado Joe classic 3"

Brought a Kamado Joe classic 3 from the BBQ Barn, the staff were outstanding very knowledgeable didn't rush me, answered all my concerns and questions with friendly and professional approach. Since my purchase I have returned to the BBQ Barn to make more purchases and on every occasion the staff have been brilliant.
Cannot recommend the BBQ Barn highly enough, fantastic shop and staff

"Good value and excellent customer service"

This company gives excellent customer service and goes the extra mile to put things right.
I know things don’t always go right first time but when you have an issue when purchasing online sometimes it can take forever to put it right, but not with this company as they responded immediately ( even emailing me outside of their normal business hours) to put things right for me.
They were always easy to contact by email or direct to someone by phone. They listened to me and made the experience of doing business with them a good one.
I would definitely recommend them following my experience and will use them again for anything BBQ.

"Item cracked on arrival"

Item cracked on arrival, no replacement available so to be refunded. Can't fault customer service, but some more protective packaging would have prevented the issue.